Quality Specialist Technologist - Molecular

NeoGenomics • Durham, NC

9d • Onsite

About The Position

NeoGenomics is seeking a Quality Specialist Technologist for its Molecular team in Durham, North Carolina. Working under minimal supervision, the role performs core Clinical Laboratory Technologist duties and supports departmental quality priorities. This advanced-level technologist assists department leadership with implementing quality requirements and initiatives in daily operations. The position represents the department in quality meetings, serves as its quality subject matter expert and liaison to the Quality team, and helps staff understand quality processes, requirements, and systems. The schedule is 9:00 a.m. to 5:30 p.m., either Sunday through Thursday or Tuesday through Saturday, and may change based on business needs.

Requirements

• Bachelor’s degree in Chemical, Biological, or Clinical Laboratory Science, Medical Technology, or Biomedical Sciences, or equivalent work experience.
• At least 4 years of experience in high-complexity testing.
• Understanding of general laboratory techniques, with emphasis on department-specific techniques.
• Current state license to perform laboratory testing, as applicable to the assigned work.

Nice To Haves

• National ASCP certification or eligibility when applicable to the assigned specialty.

Responsibilities

• Perform core duties of a Clinical Laboratory Technologist while supporting departmental quality initiatives.
• Represent the department in quality meetings and communicate updates, expectations, and initiatives to department staff.
• Serve as the department’s quality subject matter expert and primary liaison to the Quality team, providing guidance on quality requirements, processes, and systems.
• Facilitate communication and adoption of quality initiatives and updates within the department.
• Support document control by ensuring SOPs, forms, and records are current, accurate, and aligned with departmental practices.
• Maintain appropriate staff assignments to quality groups to ensure proper distribution and acknowledgment of SOPs and quality documents.
• Help staff navigate document control systems, such as MediaLab, and support related workflows.
• Partner with department leadership on training and competency programs, including assignment, tracking, and documentation.
• Help ensure training and competency requirements are completed within established timelines.
• Support quality event processes, including CAPAs, deviations, and complaints, through reporting, investigation support, and staff guidance.
• Participate in CAPA Review Board meetings and support follow-up activities as requested.
• Perform internal audits and inspections, support external audits, and ensure timely follow-up, documentation, and closure of findings.
• Coordinate proficiency testing and alternative assessment activities, including documentation and root cause analysis for unacceptable results.
• Monitor compliance with internal policies and regulatory requirements, manage change control activities, and support inspection readiness and quality system documentation.
• Perform other duties as assigned by the department Supervisor, Manager, or Laboratory Director.

Benefits

• HMO and PPO medical plan options
• Company 401(k) match
• Employee Stock Purchase Program
• Tuition reimbursement
• Leadership development
• 16 days of paid time off plus holidays
• Wellness courses
• Employee resource groups
• Career coaches
• Training opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior