Quality Specialist - Dry Sweeteners

Heartland FPG•Indianapolis, IN

18d•Onsite

About The Position

Heartland Food Products Group is a global leader in the consumer packaged goods (CPG) industry, producing low-calorie sweeteners, coffee, coffee creamers and liquid water enhancers. We manufacture and market Splenda, the #1 brand in the low calorie sweetener category and the most recognized in the world. We make coffee, tea and water taste better and help people live happier, healthier and longer lives by making it easy to reduce sugar. We offer an excellent compensation and benefits package. Come grow with us! This role is not a remote opportunity, it is on-site at our Manufacturing Plant in Indianapolis, Indiana.

Requirements

BS Degree required, Food Science, Microbiology or Engineering preferred
1-3 years of food manufacturing QA experience.
Knowledge of FDA regulations and SQF experience required
Strong expertise in Quality Assurance and cGMP/GDP requirements
Must have strong organizational and leadership skills
Demonstrated ability to work with cross functional departments within the organization
Strong communication skills required – both verbal and written
Excellent problem-solving skills and corrective action/resolution skills
Strong computer skills with experience using Word, Excel, Power Point

Nice To Haves

Knowledge of powder blending and packaging technology preferred.
HACCP Certification from a nationally / internationally recognized and accredited HACCP training firm or currently in the process of obtaining preferred

Responsibilities

Promote a safety-focused workplace by enforcing safety policies, modeling safe behaviors, and educating team members on the importance of safe operations.
Evaluate production processes and related documentation, escalating concerns to production management.
Manage, investigate, and resolve non-conforming materials effectively.
Collaborate with suppliers to address and resolve quality issues involving non-conforming purchased materials.
Lead and contribute to Root Cause Analysis and corrective/preventive actions for food safety and quality concerns.
Assist in gathering and communicating quality performance metrics.
Participate in internal audit activities.
Track consumer and customer complaints, establish KPIs, and drive complaint-reduction initiatives in coordination with the Plant Manager.
Support the development and upkeep of internal specifications.
Create and maintain finished product labeling.
Help develop and deliver quality training programs for employees.
Assist in maintaining compliance with SQF food safety standards.
Contribute to Food Safety Plan reviews and the implementation of Quality Manufacturing Systems.
Develop and maintain SOPs, work instructions, forms, and checklists.
Identify opportunities for continuous quality improvement and support implementation of new processes, policies, or programs.
Lead supplier-related investigations through to resolution.
Be available to provide support outside regular working hours when needed.
Perform additional duties as assigned.