Quality Senior Specialist - Process Improvement

Baker Hughes • Houston, TX

5d

About The Position

This role is responsible for the deployment, governance, standardization, and continual improvement of the Quality Management System across FCSS. The role ensures FCSS operates through one globally aligned QMS while meeting Baker Hughes requirements and applicable customer, regulatory, and industry standards. The role provides independent governance and assurance across New Equipment and Aftermarket, connecting global standards with site execution. The position partners closely with Quality Operations, Site Quality, Operations, Supply Chain, and Engineering to identify systemic gaps, strengthen compliance, and improve QMS effectiveness.

Requirements

• A bachelor's degree from an accredited university or college in Quality, Engineering, Operations, Supply Chain, or a related field.
• Proven experience in Quality Management Systems, governance, compliance, auditing, manufacturing, operations, or Business Excellence.
• Strong knowledge of QMS governance, audit programs, management review, document control, corrective action, risk management, and certification requirements.
• Working knowledge of applicable standards such as ISO 9001 and relevant API, AS, ASME, customer, or regulatory requirements.
• Experience leading global or multi-site programs and influencing consistent execution across diverse operations.
• Ability to analyze complex compliance and business risks, identify systemic gaps, and translate data into prioritized actions.
• Strong oral and written communication, executive presence, and influential leadership skills.
• Working knowledge of ERP, electronic QMS, document management, audit, CAPA, and digital dashboard tools.
• Ability to travel globally to support sites, audits, certifications, governance reviews, and business priorities.
• Valid work authorization in the country of employment.

Responsibilities

• Deploying and governing one globally aligned Quality Management System across FCSS New Equipment and Aftermarket manufacturing sites.
• Ensuring FCSS Quality processes align with Baker Hughes standards and applicable regulatory, and certification requirements.
• Owning the global audit governance model, including audit readiness, execution oversight, findings visibility, closure discipline, and effectiveness follow-up.
• Establishing and maintaining governance for core QMS processes, including document control, management review, corrective and preventive action, change control, nonconformance, supplier quality, training, and records management.
• Defining global Quality standards, roles, responsibilities, approval authorities, and governance cadences to drive consistent application across sites.
• Monitoring QMS health and effectiveness through leading and lagging KPIs, governance dashboards, management reviews, assurance activities, and site performance reviews.
• Partnering with Quality Operations and Site Quality leaders to identify systemic gaps, prioritize risk-based actions, escalate significant compliance concerns, and verify sustainable closure.
• Governing global Quality documentation to ensure ownership, standardization, revision control, accessibility, retention, and consistent use across FCSS.
• Working with Digital, IT, and relevant functions to simplify, standardize, and digitize QMS processes, tools, workflows, and reporting while maintaining appropriate controls.
• Building organizational capability by coaching leaders, strengthening QMS knowledge, sharing lessons learned and best practices, and promoting a culture of compliance, accountability, and continual improvement.

Benefits

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Education assistance
• Generous parental leave
• Mental health resources
• Dependent care support
• Additional elected or voluntary benefits
• Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k)
• Choice of coverage options that best suit your needs
• Eligibility for comprehensive and competitive benefits package
• Eligibility for additional forms of compensation such as bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Senior