Quality & Safety Lead

Thruway Fasteners•City of North Tonawanda, NY

4d•$23 - $25•Onsite

About The Position

The Quality & Safety Lead executes processes in compliance with Thruway’s Quality Management System, which is certified to ISO-9001 and AS-9120. The role conducts inspections to ensure products align with customer drawings and customer and industry specifications, and works to continually improve company quality performance and customer satisfaction. It is cross-functional across Thruway and promotes the principle that quality and safety are every employee’s responsibility. The position has responsibility and authority to carry out assigned tasks. The role is primarily onsite at a Thruway distribution facility. Occasional travel to other Thruway facilities in NY, PA, or GA, or to customer locations, may be required. The employee regularly stands, frequently uses hands to handle products and tools, and regularly lifts and moves up to 50 pounds.

Requirements

At least 2 years of documented experience in a quality role.
Proficiency in Microsoft Office Suite and ERP systems.
Ability to safely operate a forklift and pallet jacks.
Problem-solving, time-management, organizational, and analytical abilities.
Accuracy and meticulous attention to detail.
Ability to assist in implementing quality initiatives and projects.
Demonstrated integrity and ethical standards.
Self-motivation.
Ability to work productively with a wide range of people as a team player.

Nice To Haves

Experience in manufacturing or warehousing environments.
Experience with electro-mechanical hardware or fasteners.
OSHA 10 certification.
Process auditing experience.

Responsibilities

Conduct incoming inspections on items requiring quality inspection.
Conduct outgoing inspections on items or orders requiring quality inspection.
Prepare and submit accurate customer quality documentation, such as MTRs, CoCs, FAIs, ISIRs, and PPAPs.
Act as the point person between customers and Thruway’s supply chain on branch quality issues; escalate major issues to the CQM and GM.
Issue, respond to, complete, and close internal and external CAPAs without undue delay.
Maintain calibrated and reference-only equipment; coordinate equipment calibration and verification and maintain the accuracy of Thruway’s Calibration Log.
Assist the CQM and GM with training and ensure branch personnel follow the quality manual, procedures, work instructions, and safety processes; escalate non-compliance to the CQM and GM.
Notify the CQM of improvement ideas, including suggestions and reasoning.
Assist the CQM in preparing for and undergoing internal, customer, and certification-body audits.
Perform and document monthly 6S audits, distribute reports to the CQM and GM, identify safety hazards and improvement opportunities, and coordinate action items to address findings.
Assist with physical inventory and other warehouse functions as needed.
Deliver onboarding and ongoing or refresher training on Thruway’s Workplace Safety and Loss Prevention Program and branch Emergency Action Plan as directed by the Corporate Quality Manager.
Ensure unsafe acts and conditions are formally escalated to the Corporate Quality Manager.
Promptly document and report workplace injuries, illnesses, near misses, and property damage to the Corporate Quality Manager and Human Resources Manager.
Work with the Corporate Quality Manager and applicable personnel to contain, correct, and prevent unsafe acts and conditions.
Attend and participate in quarterly Safety Committee meetings.
Support the development and reinforcement of a strong safety culture in which team members are empowered and accountable for maintaining a safe work environment.