Quality Review Specialist Senior

Huntington National Bank•California, CA

2d•Remote

About The Position

The Quality Review Specialist Senior is an expert of experts in SBA credits or process and will be responsible for the review work associated with the segment's quality assurance program including pre-closing process assurance and post-closing quality reviews. This role includes all aspects of Business Credit Underwriting, due diligence, SBA, and loan closing are subject to quality assurance. Also, the ongoing process design, reporting, adherence to regulation and compliance, direction of policy, and delivery of credit products are influenced by the measurement, results of the QR program and subject matter expert in the process that they are reviewing and provide oversite feedback to the segment's adherence to their policies and procedures.

Requirements

Bachelor’s Degree or equivalent banking industry experience in credit/lending
7+ years of experience in banking industry preferably business/commercial credit or complimentary financial space
PC and Internet proficiency (Word, Excel, Outlook, Nintex Forms)

Nice To Haves

Bachelor's Degree in Finance, Accounting, Economics, or Business
Experience with SBA or other government guaranteed loan programs
Excellent analytical skills
Experience with Quality Review/Control process design and/or regulatory reporting
Strong verbal and written communication skills, with the ability to clearly and logically document loan decisions
Strong Leadership skills and independent work ethic

Responsibilities

Review QR workflow queue at the deal level.
Analyze the in-process (pre close) or post-Closing adherence to policy, procedure, and process.
Using standard process checklist, review each item in the required QR taxonomy.
Note any variations or issues.
Mitigate approval of the variation or research with segment team leaders.
Rate the variance as a severity 1, 2, or 3 based on the defined risk rating system.
Senior will still have queue responsibilities but will also act as a peer reviewer for the QR team, trainer and SME, as well as act as a team leader as the team grows.
Senior level goals may include team elements.
Record all rating detail in centralized process system for aggregation of segment producer scoring.
Produce segment QR reporting.
Senior level will be more focused on the creation and distribution of the reporting vs. the data populating them.
They will also attend the monthly collateral exception committee.
Aggregate information found within the QR assurance process to provide feedback on training opportunities, risk gaps that are impacting quality that should be updated in policy, procedure or process, and drive the business model forward to create a better customer experience while reducing overall program risk.
Senior level will be focused on driving the strategic changes with segment leaders to adjust the process and/or tests accordingly as the policy and programs change.
Adherence to the Quality assurance program metrics including quality, production, and SLA.
Colleagues are committing to meeting the goals of the QR program by reviewing 10% pre-close, 100% post close populations within agreed upon SLA's AND meeting the Segment Risk Control Tests of the QR Assurance program.
Performs other duties as assigned.