Quality Review Specialist I (MCS)

Stewart Title • USA TX - Remote, TX

10d

About The Position

MCS, part of the Stewart family of companies, is seeking a Quality Review Specialist who directly engages in field operations outside of core Escrow and Title Operations. Provides operational support to the production team throughout the course of the real estate transaction process (prior to, in progress, and post-closing) for clientele.

Requirements

• High school diploma required
• Typically requires 5+ years of related work experience

Nice To Haves

• Bachelor’s preferred

Responsibilities

• Responsible for the quality review of data stored in client files and/or company production systems, ensuring information captured is error-free and accurate
• Reviews quality reports to identify trends, issues and root causes and makes recommendations for change
• Participates in implementing quality processes to ensure operations are of the highest quality
• Understands how own team integrates with related teams to accomplish objectives
• Impacts the quality, timeliness and effectiveness of the team through own work
• Recognizes and solves atypical problems that occur infrequently
• Evaluates and selects solutions from existing precedents or procedures
• Communicates and explains complex information, including interdependencies within the team and others
• Works under limited supervision and may use discretion to modify work practices and processes to achieve results or improve efficiency
• Individual contributor acting as a resource for less experienced team members; does not have supervisory responsibilities
• Performs all other duties as assigned by management

Benefits

• variety of health and wellness insurance options and programs
• paid time off
• 401(k) with company match
• employee stock purchase program
• employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED