Quality Regulatory Specialist

Quest Diagnostics•Arbutus, MD
•$27 - $40•Onsite

About The Position

Ensure that products and services are delivered with the highest level of quality and regulatory compliance to deliver the best experience for our customers (employers, resellers, and health plans) and participants.

Requirements

  • Minimum 1-2 years of experience in a regulatory, health & wellness, health administration, pharmaceutical, or laboratory setting
  • Sitting for long periods of time; ability to focus for long periods of time
  • Demonstrated ability to collaborate across work groups
  • Ability to manage multiple projects and priorities, and deliver on tight deadlines
  • Demonstrated ability to communicate effectively both internally and externally with all levels of professionals via conference call, email, and face-to-face
  • Proficient in Microsoft Word, Excel, PowerPoint
  • Strong presentation skills
  • Bachelor’s Degree (Required)

Responsibilities

  • Notify and/or submit permit requests at the state and county level
  • Ensure all EPH events are properly licensed at the federal, state, and county level
  • Manage the annual proficiency testing process
  • Perform external and internal audits, including but not limited to training and credentialing audits of the provider network
  • When issues are identified, whether through audits or inspections, etc., conduct corresponding investigation and complete corrective action documentation related to department protocols to ensure compliance with all applicable regulatory standards
  • Regularly conduct research of federal/state/county regulations and take appropriate steps to ensure EPH is in compliance; work with the Regulatory Affairs Manager to ensure affected departments are notified
  • Assist with ensuring providers in the field are appropriately managing the vaccine in their possession. This requires being available to take calls from providers who require assistance with this process
  • Participate in pre/post event activities, process review, strategy and planning; look for opportunities for continuous improvement
  • Assist with review of department processes and Standard Operating Procedures (SOP) to ensure accurate reflection of current processes; update SOPs as needed
  • Utilize QMS tools to implement process improvement within the department
  • Provide support as needed to other lines of business within the Diagnostic Services Business Units
  • Perform other duties as required
  • Perform special projects as assigned.

Benefits

  • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
  • Best-in-class well-being programs
  • Annual, no-cost health assessment program Blueprint for Wellness®
  • healthyMINDS mental health program
  • Vacation and Health/Flex Time
  • 6 Holidays plus 1 "MyDay" off
  • FinFit financial coaching and services
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
  • Employee stock purchase plan
  • Life and insurance, plus buy-up option
  • Flexible Spending Accounts
  • Annual incentive plans
  • Matching gifts program
  • Education assistance through MyQuest for Education
  • Career advancement opportunities
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