Quality/QMS Manager

Lifeport•Woodland, WA

1d•Onsite

About The Position

Manages the development and implementation of program quality plans, programs, and procedures using statistical quality control statistics, Lean Manufacturing concepts and Six-Sigma tools and analysis. This role involves leading the Quality Management System (QMS Management Representative) and managing various customer programs, including customer interface and monitoring the timely completion of customer requirements. The position also monitors the review, analysis, and reporting of quality discrepancies related to assembly, process, mechanical, electrical, and electro-mechanical systems, directing investigations and developing corrective actions. It oversees quality interfaces with manufacturing, engineering, customer, vendor, and subcontractor representatives, and coordinates supplier quality actions, including onsite auditing and troubleshooting. The role involves developing and monitoring metrics related to escapes, delivered quality, scrap, rework, repair, and business operation results, investigating root causes, and implementing corrective and preventive actions using continuous improvement tools. The manager will support continuous improvement processes, maintain databases for accurate reporting, develop/maintain performance metrics, and ensure the effectiveness of internal and external audit programs.

Requirements

Ability to set priorities, meet deadlines, and multitask
Excellent delegation and organizational skills with strong attention to detail
Excellent skills in written and oral communication and teamwork
Work independently and possess a high level of self-motivation and initiative
Effectively problem solve, prioritize, and follow through on assignments and projects
AS9100, ISO 13485, FAA, and FDA Quality Systems experience, as applicable
Proven FAA PMA and/or Part 21, 121, 145 Repair Station experience
Ability to use micrometers, calipers, gauges, fixtures, optical comparator, and hardness testers
Experience in driving continuous improvement processes such as through Six Sigma, Green Belt or higher certifications
Authority to manage personnel and processes related to administrative controls, business needs, and company goals
High School Diploma or GED
BA/BS degree in related field
At least six (6) years of leading quality assurance functional responsibilities and leadership experience
Must meet Export Control compliance requirements, therefore a “US Person” as defined by 22 C.F.R. § 120.14 is required.

Nice To Haves

Six Sigma, Green Belt or higher certifications

Responsibilities

Lead the Quality Management System (QMS Management Representative)
Manage various customer programs, involving customer interface, monitoring and timely completion of customer requirements
Monitors the review, analysis and report on quality discrepancies related to assembly, process, mechanical, electrical and electro-mechanical systems.
Directs investigations or problems and develops disposition and corrective actions for recurring discrepancies
Oversees the Quality interfaces with manufacturing, engineering, customer, vendor and subcontractor representatives to ensure requirements are met.
Coordinate supplier quality actions relative to products and services provided that includes onsite auditing, troubleshooting and corrective actions
Develop and monitor metrics relative to escapes, delivered quality, scrap, rework and repair and business operation results
Investigate to determine root cause, corrective and preventive action utilizing continuous improvement tools
Support continuous improvement processes and initiatives for functional areas of responsibility
Maintain databases and mine information to have real-time and accurate reports measuring goal accomplishments
Develop/maintain performance metrics and manage to highest efficiency (e.g., POI Dwell, NC’s, etc.)
Ensure Internal audit program is effective
Manager External audits by customers, regulatory agencies and certification bodies