Quality Project Management Manager

CVS HealthWork At Home-Oklahoma, OK
$54,300 - $145,860Remote

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Leads and oversees the healthcare quality team by setting strategic goals, and driving initiatives to improve patient outcomes and safety. Collaborates with clinical staff, administrators, and other stakeholders to develop and implement quality improvement programs and protocols. Analyzes healthcare data, identifies trends and areas for improvement, and ensures compliance with quality standards and regulations

Requirements

  • 3-5 years related work experience or project management
  • In-depth knowledge of healthcare regulations, clinical operations, quality standards, and performance metrics.
  • Adept at execution and delivery (planning, delivering, and supporting) skills
  • Adept at business intelligence
  • Adept at problem solving and decision making skills
  • Adept at collaboration and teamwork
  • Ability to work independently, demonstrate initiative, and drive results in a fast-paced environment.
  • Detail-oriented, organized, and able to manage multiple projects simultaneously.

Nice To Haves

  • PMP including experience leading and managing projects
  • Certified in Health Care Quality (CPHQ)

Responsibilities

  • Develops tactical and operational quality improvement plans, including defining project scope, objectives, deliverables, timelines, and resource allocation.
  • Ensures that healthcare quality standards and regulations are met by monitoring and evaluating the performance of healthcare services, programs, and processes.
  • Lead and manage Accreditation and readiness standards.
  • Identifies improvement areas within healthcare processes, systems, and operations, and works with cross-functional teams to develop and implement quality improvement initiatives.
  • Assesses and interprets data related to healthcare quality metrics, outcomes, and performance indicators to identify trends and areas for improvement.
  • Collects and analyzes healthcare project data to measure outcomes, identify variations, and track progress toward quality improvement goals.
  • Collaborates with various stakeholders, such as healthcare providers, pharmacists, and other internal teams to facilitate the execution of quality improvement initiatives.
  • Promotes patient-centered care by involving patients and families in quality improvement efforts, encouraging their participation, gathering feedback, and incorporating their perspectives into decision-making processes.
  • Leads performance improvement projects aimed at enhancing overall healthcare quality, reducing errors, and improving operational efficiency.
  • Lead and drive a team in the Strategy of developing and implementing performance improvement plans, monitor team progress, and evaluate the effectiveness of interventions in collaboration with operational leadership, value-based care, and other quality management teams.
  • Participates in committees and work groups focused on healthcare quality and process improvement methodologies.

Benefits

  • medical
  • dental
  • vision coverage
  • paid time off
  • retirement savings options
  • wellness programs
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