Quality Project Engineer

Avery DennisonMentor, OH
Hybrid

About The Position

The Quality Engineer serves as the central case manager for product quality, overseeing the value stream from order entry to transportation. This role bridges operations between our Lowell, IN and Fairport Harbor, OH facilities, driving robust technical solutions and trials to elevate the customer experience.

Requirements

  • Bachelor’s degree in Engineering, Chemistry, Material Science, or technical field required.
  • Minimum 2 years in a manufacturing environment.
  • Strong problem-solving skills, attention to detail, and organizational skills.
  • Strong verbal and written communication skills.
  • Achieves goals with minimal direction and actively seeks knowledge to grow and develop.
  • Must actively contribute in a team environment, encouraging open communication and positive interaction to reach common goals.

Nice To Haves

  • Six Sigma certification
  • Google Suite proficiency

Responsibilities

  • Lead root cause analysis and interactive problem-solving for complex customer claims.
  • Partner with Sales, Tech Service, and Manufacturing to resolve high-level quality escalations.
  • Own the complex claim support process and serve as backup for the Senior Claims Analyst.
  • Execute quality improvement projects targeting material and processing shortfalls.
  • Scope and perform trial work to identify root causes of manufacturing defects.
  • Develop and implement countermeasures to mitigate recurring quality issues.
  • Act as the primary liaison between manufacturing sites to align quality initiatives.
  • Manage and evaluate Lowell-origin trials through coating and finishing processes.
  • Maintain reporting tools and analyze intra-site trends to guide future project scoping.
  • Participate in daily MDI (Managing for Daily Improvement) processes.

Benefits

  • Health & wellness benefits starting on day 1 of employment
  • Paid parental leave
  • 401K eligibility
  • Tuition reimbursement
  • Employee Assistance Program eligibility / Health Advocate
  • Paid vacation and paid holidays
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