Quality Professional - USA

ALS Global•Reno, NV

2d•Onsite

About The Position

At ALS, we encourage you to dream big. When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future. This position is responsible for monitoring and reviewing quality control data, technical problem solving in conjunction with the US Laboratory Managers, responding to clients’ technical concerns in some cases.

Requirements

Excellent computer skills including MS Excel and MS Word
Excellent command of the English language, both verbal and written communication skills
Knowledge and experience with basic statistics
Ability to systematically analyze information and identify possible causes and consequences
Excellent clerical accuracy and typing skills
Strong interpersonal and organizational abilities
B.Sc. in Chemistry (or related field)
Knowledge and experience with basic statistics
Minimum 1 year experience in chemical analysis (AAS, ICP-AES, ICP-MS, XRF or classical assaying techniques)
Must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.

Nice To Haves

Previous QA Experience

Responsibilities

Investigate client technical concerns and quality incidents
Work directly with the North American Quality Team based in Vancouver
Liaise with local branch managers on resolving technical concerns
Communicate with clients on outcome of investigations and generate corrected data certificates
Assemble summary reports on multiple, serious and/or systematic errors for clients
Uses MS Excel to review data, creates charts and performs statistical functions
Generate and evaluate comparison data for trends, biases or problems
Generate and review quality control data for trends, biases or problems
Generate QC data and creates custom QC reports for clients using MS Excel and Word
Tracks and follows-up on potential contamination from high samples
Determine control limits for standard reference materials
Enter information into ALS Group’s proprietary software system
Coordinates Proficiency Tests and Round Robins and follows up on the results
Reviews, inventories and makes recommendations for certified reference materials
Works with lab on method validations
Performs audits of laboratory sample batches
Performs local and branch laboratory quality audits
Follows up on timely closure of audits
Reviews non-conformances for trends and brings to the attention of the manager
Chair the bi-weekly US Quality meetings
Prepare the material for quality meetings
Follow-up on delegated action items
Presents Quality Orientation to new staff
Updates quality documentation
Other Duties as assigned by the Manager