Quality Planning Specialist

Indiana Automotive Fasteners Careers•Greenfield, IN

About The Position

The Quality Planning Specialist monitors supplier quality performance and supports suppliers through effective communication. The role performs internal IAF audits as directed by the Quality Manager or Quality Area Manager and works with Quality Section Managers and the Quality Manager to help meet Quality Group goals and objectives. It communicates management guidance and relevant shift events, fills in for absent Quality Planning Specialists, and conducts morning and as-needed communications covering quality, delivery, cost, safety, and issues from the prior day. The position investigates supplier nonconformances, issues corrective action requests (CARs), supports internal and external audits and investigations, coordinates laboratory inspection and testing, and directs action for receiving inspection of suspect raw material. It also handles supplier scorecards and charges, monthly charting, documentation, area verifications, APQP assignments, customer-audit support, new-machine checks, quality projects, and other quality-related activities. The specialist may assist with emergency sorting, manage third-party sorting, and work with conveyance and purchasing to return parts to suppliers. The role requires learning AS400 and ArcSuite, measuring suspect parts, and reading and interpreting prints, including GD&T. The specialist is responsible for following company policies and ensuring the area of responsibility meets applicable IATF 16949 and other management-system requirements. Responsibility and authority may be delegated, but delegated work requires diligent follow-up. The work involves regular communication and computer/documentation tasks, inspections and measurements, and movement through work areas. The employee may encounter toxic or caustic chemicals, moving mechanical parts, and outdoor weather conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

  • Associate's degree or equivalent from a two-year college or technical school; or six months to one year of related experience and/or training; or an equivalent combination of education and experience.
  • Quality certification for internal or lead auditor in IATF 16949.
  • Ability to read and interpret safety rules, operating and maintenance instructions, procedure manuals, and routine documents.
  • Ability to write routine reports and correspondence and speak effectively before groups of customers or team members.
  • Ability to calculate figures and amounts, including percentages, proportions, area, circumference, and volume, and apply basic algebra and geometry.
  • Ability to apply common-sense understanding to written, oral, or diagrammed instructions and address problems involving several variables using a standardized method.
  • Ability to read and interpret prints and possess GD&T knowledge.
  • Ability to perform measurements on suspect parts.
  • Ability to meet the described physical demands, including occasional lifting or moving of up to 100 pounds and regularly lifting a container of fasteners weighing up to 25 pounds; reasonable accommodations may be made.
  • Ability to perform essential functions in a work environment with frequent exposure to toxic or caustic chemicals and occasional exposure to moving mechanical parts and outside weather conditions; reasonable accommodations may be made.

Responsibilities

  • Monitor supplier quality performance and provide supplier support through effective written and verbal communication.
  • Perform internal IAF audits as directed by the Quality Manager or Quality Area Manager, and perform internal and external audits.
  • Communicate management guidance and relevant shift events to interested parties and conduct morning and as-needed communications on quality, delivery, cost, safety, and prior-day issues.
  • Cover work assignments for absent Quality Planning Specialists.
  • Investigate supplier nonconformances and issue corrective action requests (CARs) to suppliers; support more robust internal CARs.
  • Assist the Quality Manager and Quality Area Manager in developing and attaining Quality Group goals and objectives.
  • Respond to supplier needs through phone calls, emails, and Teams meetings.
  • Conduct Basic Rule patrols and cage/gate checks, and walk through designated areas to identify supplier issues.
  • Advise the Quality Manager or Group Leader of nonconformities and exceptions, and direct action for receiving inspection of suspect raw material.
  • Coordinate laboratory activities with Sales, PC, and other departments; direct inspection and testing for investigations.
  • Perform Quality Engineering activities as directed or requested by quality leadership and senior specialists/coordinators.
  • Complete CQIs, supplier and internal investigations, document control, area leader verifications, APQP assignments, and new-hire orientation backup.
  • Participate in Yuichi meetings and C.A.R.E. meetings and help influence quality at suppliers.
  • Assist with sorting during emergencies and manage third-party sorting companies.
  • Manage PNC charges, update supplier scorecards and monthly charting, and help facilitate customer audits.
  • Perform new-machine checks, update the section action plan, handle scrap parts, and contribute to quality projects.
  • Gain knowledge of AS400 and ArcSuite; measure suspect parts and read and interpret prints, including GD&T.
  • Work with conveyance and purchasing to return parts to suppliers.
  • Follow company policies and ensure the area of responsibility meets applicable IATF 16949 and other management-system requirements; follow up on delegated responsibilities.
  • Read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and communicate effectively with customers or team members.
  • Perform the physical and inspection tasks required by the role, including handling fastener containers and occasional lifting or movement of items up to 100 pounds.
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