Quality & Patient Safety Leader - Patient Safety

Nova Scotia Health and IWK Health•Halifax, NS

2d•CA$89,213 - CA$109,278•Onsite

About The Position

Reporting to the Manager, Quality Improvement & Safety, the Quality Improvement & Safety Leader will provide leadership within NSH’s overall provincial and zone programs for quality, safety, accreditation, risk management; and responsibility to implement all aspects of comprehensive quality improvement, patient safety, patient family engagement, risk management and accreditation plans to achieve the best outcomes in health care program and service delivery, safe care and continuous improvement to meet or exceed all accreditation requirements. QIS Leaders actively seek and implement solutions related to system issues for programs and services within NSH’s provincial and zone responsibilities, while meeting the goals and objectives of the Nova Scotia Health. The position provides leadership, advice and guidance, and support to leaders, vice presidents, staff and physicians on systems work redesign and increase performance in alignment with portfolio, zone and provincial initiatives, provides information, and guidance regarding of evidence informed best practices and patient safety; leads and provides expertise in the development of effective care delivery models, which are responsive to current and future health human resources and/or health care trends; leads and directs implementation of evidence based practice that improves patient care outcomes and experience; works collaboratively with staff, physicians and leaders to apply evidence based findings to clinical practices; and provides support, including but not limited to literature reviews, environmental scans, best practice guidelines and legislation applicable to health care. QIS Leaders hold many responsibilities including leading investigations of patient safety incidents, facilitating quality reviews, trending analysis, leading and/or providing improvement coaching for quality improvement initiatives, supporting accreditation activities, as well as providing education and training related to QIS related priorities, policies and procedures.

Requirements

Undergraduate degree from a health care profession program/discipline
Minimum of 5 years quality and patient safety leadership experience
5 years of relevant clinical experience in a health care environment
Expertise to critically review health records as part of the quality review process
Access to a reliable form of transportation required
Appropriate licensure/membership in professional organizations
Experience in planning and implementing a variety of strategic activities related to accreditation, safety, quality improvement, infection control and prevention practices, risk management, patient relations and patient engagement, provided across several locations with multiple partners and stakeholders and while ensuring appropriate confidentiality
Experience engaging teams, leaders, medical staff, clinicians, patients/clients and stakeholders in a collaborative, participatory manner
Experience and demonstrated expertise with in data management, data analysis and statistical manipulation
Excellent report writing and presentation skills, presenting results in a meaningful manner specific to the target audience
Excellent knowledge of word processing, spreadsheet, database, presentation and graphics software required
Demonstrated ability of independent decision making, creativity, self-direction, motivation, change management and team building/ leadership skills
Excellent organizational skills and ability to meet deadlines in a fast-paced environment
Demonstrates a positive, solution oriented and collaborative approach and is comfortable navigating complex system issues, and implementing innovation solutions to thorny problems

Nice To Haves

Master's level preparation in a clinical health discipline, Health Services Administration, Business Administration or a related program
Certificate or training related to quality improvement, patient safety, risk management, or related program
Certified Health Executive
Experience in project management and program evaluation
Competencies in other languages an asset; French preferred

Responsibilities

Provide leadership within NSH’s overall provincial and zone programs for quality, safety, accreditation, risk management.
Implement all aspects of comprehensive quality improvement, patient safety, patient family engagement, risk management and accreditation plans.
Achieve the best outcomes in health care program and service delivery, safe care and continuous improvement to meet or exceed all accreditation requirements.
Actively seek and implement solutions related to system issues for programs and services within NSH’s provincial and zone responsibilities.
Provide leadership, advice and guidance, and support to leaders, vice presidents, staff and physicians on systems work redesign and increase performance.
Provide information, and guidance regarding of evidence informed best practices and patient safety.
Lead and provide expertise in the development of effective care delivery models, which are responsive to current and future health human resources and/or health care trends.
Lead and direct implementation of evidence based practice that improves patient care outcomes and experience.
Work collaboratively with staff, physicians and leaders to apply evidence based findings to clinical practices.
Provide support, including but not limited to literature reviews, environmental scans, best practice guidelines and legislation applicable to health care.
Lead investigations of patient safety incidents.
Facilitate quality reviews.
Perform trending analysis.
Lead and/or provide improvement coaching for quality improvement initiatives.
Support accreditation activities.
Provide education and training related to QIS related priorities, policies and procedures.