Quality Ops Engineer 4

Broadcom•San Jose, CA

4d•$88,300 - $157,000

About The Position

Ensures that high quality products are designed and manufactured by Broadcom, in conformance with industry and internal corporate standards/regulations. The individual would liaison/drive issue resolution between customers/distributors/authorities and Broadcom’s quality, manufacturing and design teams.

Requirements

Candidate must possess at least a Bachelor's Degree of Engineering (Electrical or Electronics) or Material Science background.
Minimum 8 years of experience in the field of semiconductor manufacturing industry
Excellent communication skills (both verbal and written)
Experienced in dealing with internal/external customers
Strong interpersonal skills - Good organizational skills in coordinating team activities/ Team player
Experience in Semiconductor contract manufacturers management (i.e. audit, issue resolution, supplier management, etc.)
Familiarity with industry standard (i.e. ISO9001, TS16949, AEC-Q100, JEDEC) or customer specific requirements.
Possess knowledge in failure analysis and reliability assessment for semiconductor packages

Nice To Haves

Experience with advanced die and package technologies is a plus

Responsibilities

Identifies and resolves issues using traditional and non-traditional techniques and processes (8D, CAPA, 6Sigma, etc...)
Actively support and participate in qualification activity of products.
Assist Quality Manager in establishing, implementing and maintaining the quality management system. This involves managing CM Quality, ensuring effectiveness of Outgoing Quality gates at CM sites, reliability monitoring and in process quality gates.
Coordinates resolution of customer quality issues through Corrective Action Request (CAR) process.
Advises severity of problems and initiates product recalls upon approval from management.
Write, analyze and close CAR for all customer complaints, returns and disposition customer RMA material.
Drive internal groups and CM’s to ensure lower customer DPPM and other metrics as defined internally and/or customer.
Actively engage/manage suppliers to drive zero defects/continuous improvement.
Manage and participate in supplier on-site audit programs.
Regular direct customer interface on quality issues, improvement initiatives and alignment of customer requirements.
Application of statistical tools and quality tools to drive problem solving and decision making.