Quality Operations Team Lead

Johnson & Johnson • Bridgewater, MA

12d • Onsite

About The Position

Under General Direction and in accordance with all applicable federal, state, and local laws/regulations and company procedures and guidelines, this position implements methods and procedures for inspection, testing and evaluation. It involves supervising and training Quality Technicians, evaluating their performance, and providing opportunities for growth. The role also includes communicating department objectives and metrics, implementing changes in methods, tooling, equipment, space allocations, workforce utilization, production schedules, and other factors to maintain or improve compliance with quality standards of existing products and to establish initial and continuing compliance. This position supervises the timely evaluation of complaints and returned product and provides input to the budget planning process. The role is responsible for communicating business-related issues or opportunities to the next management level and ensuring that subordinates follow all Company guidelines related to Health, Safety, and Environmental practices, ensuring that all necessary resources are available and in good condition. Additionally, the position is responsible for ensuring personal and Company compliance with all Federal, State, local, and Company regulations, policies, and procedures. Up to 10% travel may be required.

Requirements

• Generally, requires (6-8) years related experience.
• High school or associate degree.
• Related experience and/or training; or an equivalent combination of education and experience in Medical Device environment.

Nice To Haves

• Bachelor’s Degree preferred.
• Process Excellence / Six Sigma Certification or equivalent preferred.

Responsibilities

• Implements methods and procedures for inspection, testing and evaluation.
• Supervise and train Quality Technicians.
• Evaluates performance and provides opportunities for growth.
• Communicates department objectives and metrics.
• Implements changes in methods, tooling and equipment, space allocations, workforce utilization, production schedules, lines and other factors required to maintain or improve compliance with quality standards of existing products and to establish initial and continuing compliance.
• Supervises the timely evaluation of complaints and returned product.
• Provides input to budget planning process.
• Responsible for communicating business related issues or opportunities to next management level.
• Responsible for ensuring that subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition, if applicable.
• Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures.

Benefits

• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree