Quality Operations Supervisor

Safecor Health • Rockford, IL

14d • $65,000 - $75,000 • Onsite

About The Position

At Safecor Health, our values of Care, Commitment, and Excellence guide everything we do. We care about the patients and healthcare providers who rely on us, we are committed to maintaining the highest standards of quality and compliance, and we pursue excellence in every detail of our operations. We are seeking a Quality Supervisor to provide leadership, oversight, and guidance across Safecor Health’s quality functions. This role bridges quality assurance and operations, ensuring compliance with FDA, DEA, and cGMP requirements while fostering a culture of accountability, teamwork, and continuous improvement.

Requirements

• Bachelor’s degree in a science-related discipline required.
• 3+ years of pharmaceutical industry experience or equivalent cGMP experience in quality.
• Quality experience within an FDA-regulated facility required.

Nice To Haves

• Supervisory or lead-level experience preferred.
• Experience with controlled substance regulations and repackaging medications is strongly preferred.

Responsibilities

• Provide daily direction, coaching, and feedback to quality staff, fostering professional growth and accountability.
• Train and mentor new employees on quality procedures, compliance, and best practices.
• Promote a safe, compliant, and inclusive environment, ensuring adherence to OSHA and company safety requirements.
• Oversee in-process and final inspections to ensure products meet quality specifications and cGMP requirements.
• Manage deviations, incident reports, and audits - including investigation, documentation, and closure.
• Ensure accurate documentation and recordkeeping for all controlled substances, DEA 222 forms, ARCOS reporting, and product destruction activities.
• Support regulatory inspections and customer audits with professionalism and thorough preparation.
• Ensure labeling accuracy and oversee creation and revision of drug and packaging labels.
• Partner with operations supervisors and pharmacists to align on production and quality goals.
• Work closely with operations to ensure inspection procedures are implemented, documented, and maintained.
• Serve as a point of contact for drug manufacturers to gather product-specific information.
• Facilitate clear, timely, and concise communication across teams and with customers.

Benefits

• Work in a supportive environment where your leadership ensures patients receive safe, high-quality medications.
• Be part of a team dedicated to compliance, collaboration, and continuous improvement.
• Lead a group that takes pride in delivering quality every single day.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level