Quality Operations Shift Leader

GM•Fort Wayne, IN

13d•Onsite

About The Position

The Quality Operations Shift Leader leads a medium-sized team of salaried and hourly employees responsible for executing the Global Quality System within the plant. This role is critical to sustaining a BIQ IV environment by coaching the Quality Operations team, ensuring the integrity of the quality system across production departments, and driving strong execution on the shop floor. The ideal candidate is a continuous improvement-minded leader with strong technical capability, sound judgment, and the ability to influence across functional areas. This individual will help move the organization forward by solving problems, strengthening processes, and protecting the customer. The role requires independent decision-making, strong cross-functional relationships, and the managerial courage to provide direct, honest, and constructive feedback to plant staff and executive leadership in a professional manner. This leader will coach, audit, and reinforce expectations within the GM Quality Manual and GMS BIQ principles and elements.

Requirements

Bachelor’s degree, preferably in Engineering
Minimum of 5 years of full-time relevant work experience
Quality experience
Experience working with Kronos
Strong knowledge of vehicle and propulsion systems, manufacturing operations, and the GM Quality System / GMS BIQ
Strong knowledge of the Quality Launch Plan and the requirements within the Global Quality Manual
Must be able to work on any shift

Nice To Haves

Experience leading people
Experience with GM systems
Experience working in a manufacturing environment
High level of integrity
Ability to be bold, make sound decisions, and uphold quality standards

Responsibilities

Lead start-of-shift and end-of-shift processes, including effective cross-shift communication
Coordinate manpower across the shift
Attend production operations meetings
Conduct huddles with Group Leaders
Initiate containment actions and provide support for execution
Review salary vacation and rotation schedules
Participate in staff layered audits
Manage the Supplier Action Center for the assigned shift
Support the torque collection team and manage response actions
Support production through problem solving and a continuous improvement mindset
Understand quality department KPIs and drive improvement actions
Ensure Built in Quality standards are maintained on the assigned shift
Conduct BPD reviews with Group Leaders
Review QCOS books for accuracy and follow-through
Lead flex check execution and implementation reviews
Present clear problem definitions, technical guidance on complex issues, and regular progress updates to Assembly Plant and Engineering staff
Support launch activities for new products when applicable