Quality Operations Associate

Alcon Research•Houston, TX

8d•Onsite

About The Position

This role is part of Alcon's Engineering function, a team focused on improving quality, processes, products, packaging and materials across our business to help deliver brilliant outcomes. The Quality Operations Associate supports the quality management system by ensuring timely and effective handling of quality events. This role is responsible for intake, scoping, documentation, initial investigation, and triage of nonconformances at our Manufacturing Facility in Houston, TX.

Requirements

Bachelor’s Degree or Equivalent years of directly related experience (or high school +8 yrs; Assoc.+4 yrs)
The ability to fluently read, write, understand and communicate in English

Responsibilities

Receive and log quality events in the quality management system (Teamcenter).
Ensure events are documented with complete, accurate, and compliant records.
Gather relevant information to clearly define the scope of the event.
Inventory blocking and unblocking.
Conduct preliminary investigations to identify known facts, timelines, and impact.
Collect and review supporting documentation, records, and data.
Track event progress to ensure timely closure.
Coordinate with cross-functional teams (manufacturing, quality engineering, MS&T, material, etc.).
Maintain high-quality data entry, ensuring traceability and audit readiness.
Perform triage and risk assessment to determine impact, severity, and required investigation record type.