Quality of Life Engagement Specialist

Sage Eldercare Solutions • Sacramento, CA

1d • $39 - $43 • Hybrid

About The Position

Sage Eldercare Solutions (SES) has been dedicated to enhancing the quality of care and life for older adults since 2001. Our team comprises expert problem-solvers, advocates, service coordinators, and QOL Engagement Specialists, leveraging a strong professional network and deep understanding of community resources and aging-related issues. The Hummingbird Program, born from the belief that quality of life is as crucial as quality of care, focuses on the emotional, intellectual, creative, environmental, physical, vocational, and spiritual needs of individuals. The QOL Engagement Specialist is integral to the planning and delivery of Hummingbird services, dedicating 85% of their paid time to direct in-person or virtual client services. This role is ideal for a creative, dynamic, and self-driven therapeutic arts or recreation professional with extensive experience in aging services, who is passionate about working with older adults and adults with disabilities. A successful candidate is an "out-of-the-box" thinker and problem-solver, bringing optimism and a commitment to excellence.

Requirements

• Demonstrated ability to provide sound professional guidance, grounded in in-depth knowledge and experience in the field of aging, arts, and therapeutic activity best practices.
• In-depth knowledge of all aspects of the aging process, and conditions affecting older adults and adults with disabilities.
• In-depth knowledge of the impact of clinical mental health issues in the aging population, including depression, dementia, substance abuse, sleep and eating disorders, apathy, resistance, and assessment of danger to self and others.
• Proven ability to exercise sound judgment in making decisions regarding mandatory reporting and legal issues.
• Highly skilled in formulating holistic quality of life assessments and developing Quality of Life Plans that incorporate effective use of resources, creative problem-solving, and a wide variety of quality of life activities.
• Highly skilled in curriculum development and training.
• Proven ability to skillfully navigate complex family and professional dynamics to overcome challenges and achieve positive outcomes for clients.
• Resourceful and creative in the use of local and other eldercare resources.
• Able to support clients, staff, and interdisciplinary teams from a strength-based perspective and inspire others to achieve their best work.
• Impeccable attention to detail.
• Integrity, honesty, and commitment to high standards of excellence and professional ethics.
• Commitment to working collaboratively with a multidisciplinary team.
• Excellent listening and communication skills (written and verbal).
• Ability to prioritize work and manage time effectively.
• Proficiency in Microsoft Office Suite, Google Drive, Google Chrome, Zoom.
• Mental Health Professional or comparable training and experience in Therapeutic Arts including a credential in music, art, recreation, drama or expressive arts therapies OR a bachelor's degree and 10 years of experience working with older adults using art and recreation.
• A minimum of 5 years of experience working with older adults.
• Empathetic and compassionate with a creative approach to developing individualized activity plans.
• Proficient in holistic quality of life, life enrichment, and engagement practices.
• Exceptional interpersonal skills with the ability to engage and comfort a diverse range of individuals.
• Excellent written communication skills and time management abilities.
• Experienced with G-Suite and video communication platforms like Zoom, FaceTime, and Google Hangouts.
• Must maintain a valid driver’s license and meet the organization’s auto insurance requirements.
• May transport clients as part of job responsibilities.

Responsibilities

• Conducts initial phone calls with prospective clients and community members, demonstrating a holistic understanding of their quality of life interests and needs, and articulating how The Hummingbird Project can address these needs.
• Conducts in-home assessments of new clients to gather information for formulating and delivering creative, customized Quality of Life Plans that enhance clients’ quality of life in the 7 domains of wellness.
• Develops written Quality of Life Plans focusing on creativity and bringing joy to clients' lives.
• Implements all aspects of the Quality of Life Plan, including obtaining materials, identifying barriers, and strategizing solutions.
• Regularly develops new Quality of Life activities reflecting creative best practices and targeted to optimal individualized quality of life outcomes.
• Updates and modifies individual Quality of Life Plans to meet clients’ changing needs and introduce new ideas.
• Establishes positive and engaging working relationships, communicating effectively with clients and responsible parties.
• Navigates family dynamics to maximize success in achieving quality of life goals.
• Develops and implements curricula for group settings, including assisted living facilities, family caregiver support groups, and care provider training.
• Plans and delivers Sage’s Home Care Quality of Life Programming, including monthly consultations and training with Personal Care Assistants (PCAs).
• Develops written instructions and provides ongoing support for QOL activities delivered by PCAs to Home Care Clients.
• Completes a monthly report for each Home Care client served, summarizing activities, client responses, and enhanced quality of life domains.
• Maintains up-to-date documentation, including Engagement Plans and summaries of engagement activities.
• Communicates regularly with elder care professionals (Care Managers, Fiduciaries, family members, Care Providers, Home Care staff) to advocate for clients’ needs.
• Works collaboratively to build relationships within the community to elevate Hummingbird’s profile and cultivate new business and referrals.
• Represents The Hummingbird Project in community and professional forums.
• Helps maintain an active list of professional contacts and reaches out to share information and explore collaboration opportunities.
• Generously shares knowledge, offers support, and guidance to team members in monthly meetings and by sharing information from workshops, readings, and experiences.
• Takes initiative to present or share new knowledge useful to team members in planning and delivering Hummingbird services.

Benefits

• Medical, dental, vision, and FSA plans
• Employee Assistance Program
• 401(K) and 401(K) matching
• Employee Referral Program
• Annual pay increases
• Continuing Education
• Paid Holidays
• Paid Time Off
• Reimbursement of travel time and mileage within the serviced county for this position.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level