About The Position

We are seeking an experienced Quality of Care Investigative Nurse (LPN) to support the Division of Developmental Disabilities Quality Management Unit. This position conducts thorough, member-centered investigations of quality-of-care concerns to help protect member health, safety, and well-being.

Requirements

  • Critical thinking and problem-solving
  • Medical chart review
  • Nursing assessment, monitoring, and evaluation
  • Research and analysis
  • Microsoft Office, databases, email, and electronic documentation systems
  • Active Arizona LPN license required
  • Level One Fingerprint Clearance Card

Responsibilities

  • Conduct timely, thorough, and member-centered quality-of-care investigations.
  • Investigate both individual member concerns and systemic quality-of-care issues.
  • Review medical records, documentation, and other relevant information.
  • Request and maintain documentation necessary to support investigations.
  • Prepare professional investigative reports, correspondence, and case documentation.
  • Develop and issue vendor corrective action plans or remediation when appropriate.
  • Utilize critical thinking and nursing judgment to assess findings and determine appropriate corrective actions.
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