Quality Nurse Program Manager

Mass General Brigham•Newton, WA

1d•Onsite

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Clinical Nurse Program Manager (CNPM) is focused on the overall nursing quality strategy to impact MGB quality goals guided by the high reliability framework. CNPM is able to articulate the concepts of a high reliability organization (HRO) and participate in all aspects of the HRO culture, including collaborating with local and MGB team members. Promotes evidenced-based practice, advances a nursing culture of safety and fosters a psychologically safe environment. Identifies and works to mitigate risks. Embedded in clinical areas, the CNPM will audit and monitor practices, process measures, & provide feedback for accountability, to improve quality patient outcomes.

Requirements

Bachelor's Degree Nursing required
Registered Nurse [RN - State License] - Generic - HR Only required
Clinical experience with a background in program management 5-7 years required
Leadership and management experience 3-5 years required
Strong leadership and managerial skills with a focus on achieving positive patient outcomes.
Knowledge of healthcare regulations, accreditation standards, and evidence-based clinical practices.
Excellent communication and interpersonal skills.
Ability to collaborate effectively with interdisciplinary teams.
Commitment to continuous quality improvement and patient safety.
Familiarity with budget management and financial principles in healthcare.

Nice To Haves

Master's Degree Nursing preferred
3-5 years demonstrated leadership ability preferred

Responsibilities

Lead the development and implementation of clinical programs or services, ensuring alignment with the hospital's mission and strategic objectives.
Provide clinical leadership and supervision to nursing staff within the program.
Ensure adherence to clinical protocols, standards, and regulatory requirements.
Supervise and mentor nursing staff assigned to the program.
Implement and monitor quality improvement initiatives related to the program, analyzing performance metrics and driving continuous improvement.
Collaborate with healthcare professionals from various disciplines, including physicians, social workers, and therapists, to provide comprehensive care within the program.
Collect and analyze relevant data related to program outcomes and performance.
Prepare regular reports for leadership, highlighting achievements, challenges, and areas for improvement.