Quality & Metrology Manager

McGrath Rent Corp•Dallas, TX

About The Position

The Quality Manager leads the company's Quality Management System (QMS) and Metrology Program, ensuring compliance with ISO 9001, ISO/IEC 17025, customer requirements, and applicable industry standards. This role is responsible for maintaining ISO 9001 certification and ISO/IEC 17025 accreditation, leading audits, driving continuous improvement, and providing independent analysis of quality and operational data to identify trends, risks, and improvement opportunities. This is a hands-on leadership position requiring a strong analytical mindset. The successful candidate must independently identify risks, investigate issues, challenge assumptions, and provide data-driven recommendations that support sound business decisions. The ideal candidate thrives in a fast-paced, high-pressure environment and can manage multiple priorities, solve complex problems, and drive critical quality initiatives to completion with minimal oversight.

Requirements

  • 10+ years of progressive experience in quality management, electrical metrology, and calibration.
  • 5+ years of experience leading, developing, and managing staff in a quality, technical, laboratory, operations, or related environment.
  • Proven experience leading internal audit programs, management reviews, corrective action systems, and external accreditation or certification audits.
  • Strong knowledge of ISO 9001:2015, ISO/IEC 17025:2017, ANSI/NCSL Z540-1-1994, ANSI/NCSLI Z540.3-2006, measurement uncertainty, measurement decision risk, root cause analysis, and risk-based quality management.
  • Advanced Excel and data analysis skills.
  • Proven ability to independently identify trends, emerging risks, systemic issues, anomalies, and improvement opportunities; challenge assumptions; investigate issues; and convert findings into objective, data-driven recommendations that influence decisions and prevent recurring problems without requiring direction from leadership.
  • Demonstrated ability to thrive in a fast-paced, high-pressure environment while managing multiple priorities and driving critical initiatives to completion with minimal oversight.

Nice To Haves

  • Bachelor’s degree in engineering, Quality Management, Statistics, Business Analytics, Physical Sciences, or a related technical discipline.
  • ISO 9001 and/or ISO/IEC 17025 Lead Auditor certification.
  • Military PMEL training.

Responsibilities

  • Lead and continuously improve the Quality Management System and Metrology Program.
  • Maintain ISO 9001 certification and ISO/IEC 17025 accreditation.
  • Lead internal audits, management reviews, corrective actions, and continuous improvement initiatives.
  • Analyze quality, operational, customer, supplier, and calibration data to identify trends, risks, and improvement opportunities.
  • Develop metrics, dashboards, and reports that support business decisions.
  • Lead investigations into quality issues, audit findings, customer concerns, and nonconformances.
  • Serve as the primary contact for auditors, accreditation bodies, customers, and quality-related compliance activities.
  • Lead and develop Quality Assurance personnel.
  • Drive a culture of quality, accountability, compliance, and continuous improvement.
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