Quality Manager - PE

The Partner Companies•Milford, MA

2d•Onsite

About The Position

The Quality Manager is responsible for leading all aspects of the quality department, ensuring adherence to the Quality Management System (QMS) and regulatory standards. This role drives product quality, compliance, and continuous improvement while coordinating cross-functional efforts to meet customer expectations and internal performance metrics.

Requirements

Bachelor’s degree in Engineering, Science, or Business preferred
Minimum 5 years of experience managing employees in a production environment with quality-focused responsibilities required
Experience managing or maintaining a QMS for ISO9001 and/or AS9100 certification required
Strong knowledge of Quality Management Systems (QMS) and ISO standards
Experience with CAPA, MRB, auditing, and supplier quality management
Advanced computer skills (Microsoft Excel, Word, PowerPoint)
Strong analytical, problem-solving, and continuous improvement skills
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Ability to motivate and influence across all levels of the organization
Strong time management skills with the ability to meet deadlines under pressure
Requires mobility and physical reflexes to operate within production areas
May require extended periods of standing or sitting
Ability to lift up to 50 pounds
May require pushing, pulling, bending, twisting, and lifting
This position may include access to information that is subject to U.S. export controls. To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State.

Nice To Haves

Lean and Six Sigma experience preferred

Responsibilities

Perform assigned duties in accordance with documented procedures and work instructions
Promote a Safety-First culture and actively participate in safety initiatives, audits, and committee activities
Provide visible leadership through daily team engagement and regular presence on the manufacturing floor
Establish and manage key quality metrics, including data collection, analysis, and reporting systems
Lead continuous improvement initiatives and problem-solving efforts
Establish and manage CAPA review board for customer complaint oversight
Establish and manage Material Review Board (MRB) processes
Monitor inspection and packaging activities to ensure on-time delivery performance
Coordinate staffing and resources to meet production and quality demands
Develop and maintain SOPs and training documentation
Manage internal and external audit findings and drive corrective actions
Oversee supplier quality performance and conduct supplier audits
Ensure calibration of critical instruments per schedule and compliance with ISO requirements
Collaborate cross-functionally with HR, Operations, Engineering, and Sales to align quality objectives