Quality Manager

Silgan Containers • Wilson, NC

10d • Onsite

About The Position

Responsible for the successful development, implementation, and maintenance of all quality programs surrounding the manufacturing processes and products for a successful Food Safety & Quality Management System. Has oversight and leads a culture of quality for all aspects of the organization from concept through entire product life cycle.

Requirements

• Bachelor’s degree (B.S.) in Engineering, Quality or related field and five years of relevant work experience within the quality function is required; or equivalent combination of education and experience.
• At least three years of prior supervisory and/or management experience required.
• Ability to read, analyze, teach, and interpret technical procedures and blueprints.
• Ability to write reports and business correspondence including ISO procedures.
• Ability to interpret ISO and SQF standards and verify written materials and practices comply with current ISO and SQF standards.
• Must possess the ability to effectively present information and respond to questions from all levels of personnel within the organization, as well as customers and suppliers.
• Ability to work with basic statistical mathematical concepts.
• Familiar with business financial concepts such as profit versus margin.
• Ability to compute rate, ratio, percentages, draw and interpret graphs.
• Have the ability to define problems, collect data, establish facts, and draw valid conclusions in any situation.
• Have the ability to solve problems and deal with a variety of variables in situations where only limited information exists.
• Strong computer skills in a Windows based environment using spreadsheets, databases, and word processing.
• Strong organizational skills and the ability to focus on details is essential to this position.
• Character traits include maintaining a “professional image” through conduct, appearance, and behavior as well as possess a team-oriented philosophy.
• Strong attention to detail is needed.
• The ability to interact well with people; gain their trust and respect; to influence in a positive direction and motivate will be an asset to this position.
• This individual needs to be available to travel to customer and supplier locations as needed.
• Regularly required the use of hands and fingers to handle, or feel objects, tools, or controls.
• Frequently required to talk and hear.
• Occasionally required to walk; reach with hands and arms; climb or balance; and stoop or crouch.
• Specific vision abilities required by this job include color tolerances, close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

• experience in a food safe manufacturing environment preferred.
• Knowledge of molding, tooling, measuring, and manufacturing processes in the plastics industry is preferred.
• Green Belt preferred, Black Belt a plus.

Responsibilities

• Develop, implement, communicate, and maintain a quality management system to ensure the company’s quality systems and policies are in compliance with all applicable requirements.
• Assist leadership team in establishing measurable company goals and objectives.
• Monitor and advise on the performance of the quality management system. Report on quality relevant key performance indicators to the leadership team on a regular basis.
• Oversee the maintenance of document control, master lists, quality manual, and related databases.
• Keep informed of new revisions and best practices for certification requirements.
• Schedule, lead, and document management review meetings.
• Host and primary contact for auditors to ensure execution of the quality management system.
• Communicate regularly with customers and engineers regarding product specifications and complete quality expectations including acceptable quality limits (AQL).
• Conduct internal and external meetings and interface with customers. Travel to customer locations and meets with contacts, writes, and gives presentations as needed.
• Coordinates and/or conducts regular supplier audits. Follows up on corrective actions as needed.
• Communicates with all cross functional departments to align quality expectations, generate awareness for areas of improvement, and provides recognition for accomplishments.
• Leads the communication on the disposition of non-conforming materials.
• Maintains the corrective action database for customers, internal use, audits, and supplier issues.
• Drives customer complaint response system through corrective action. Lead and manage teams in problem discovery and solving of manufacturing issues using statistical and root cause analysis.
• Provides completed corrective action reports. Tracks action items for follow up and reporting purposes.
• Manages and maintains the company’s quality inspection and product release programs for incoming and in-process materials and components, processes, testing and finished goods.
• Work with purchasing staff to establish quality requirements for external suppliers.
• Analyzes statistical data along with product and print specifications to establish quality requirements of finished product.
• Works with the engineer to conduct calibration activities to ensure conformance to requirements and to validate accuracy of testing equipment.

Benefits

• The following personal protective equipment (PPE) is required to be worn at all times when performing in this role while on the manufacturing floor: safety glasses and hearing protection.
• Food Safety protective equipment is required at all times while on the manufacturing floor: including hair nets, gloves and, if applicable, beard nets.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager