Quality Manager - Superior Completions - Houston, TX

Superior Energy Services•Houston, TX
•Onsite

About The Position

Superior Completions, a Superior Energy Services Company, is seeking a Quality Manager for its Houston, Texas office. The role leads the development, implementation, administration, and continuous improvement of quality systems across all Superior Completions divisions. It supports operational performance and customer satisfaction while ensuring compliance with applicable regulations, certifications, management system requirements, product specifications, and client expectations. The Quality Manager trains and develops quality personnel, represents the organization to external certifying bodies, and works across departments, with customers, suppliers, and senior management. The role also oversees quality-system and operational-support functions, manages the quality department budget and capital expenditures, reports management-system performance, and leads process improvements. Domestic and international travel is required as needed.

Requirements

  • High school diploma or GED required.
  • At least five years of progressive people-leadership experience, including direct supervision, performance management, coaching, delegation, and talent development.
  • Demonstrated ability to lead, influence, and drive accountability across direct and indirect teams, including responsibility for multi-site quality personnel.
  • Proven ability to achieve quality standards, operational objectives, and business results.
  • Ability to interpret and explain management-system specifications such as API Q1, API Q2, and ISO 9001; product specifications such as API 14A, API 14L, and API 11D1; and industry standards such as AMS, ANSI, ASTM, and ASME.
  • Knowledge of quality management systems and ability to design practical systems and implement and maintain them.
  • Working knowledge of metrology, measurement techniques, and their limitations.
  • Understanding and working knowledge of materials, including metallurgy, elastomers, and thermoplastics.
  • Understanding and working knowledge of special processes such as heat treating, coating, plating, painting, and welding.
  • Ability to read and understand domestic and international customer specifications and bid packages and communicate requirements to other functional groups through correspondence and formal documentation.
  • Understanding of work and product flow across processes and functional groups.
  • Ability to evaluate, analyze, and interpret data for process improvements and management decisions.
  • Basic understanding of financial reports.
  • Experience and qualifications to perform internal and external supplier audits.
  • Working knowledge of health, environmental, and safety practices and requirements.
  • Working knowledge of export compliance laws.
  • Ability to work with and learn basic computer software programs.
  • Ability to perform domestic and international travel as required.

Nice To Haves

  • Bachelor’s degree from a four-year college or university.
  • Five to seven years of related experience and/or training, preferably in the oil and gas industry, or an equivalent combination of education and experience.
  • Basic understanding of Superior Completions product offerings and oil and gas sector technologies.

Responsibilities

  • Train and develop quality department personnel, supporting improved performance, career growth, and advancement.
  • Administer and maintain quality systems across all divisions in accordance with applicable management-system and product-specification requirements.
  • Design, implement, administer, and maintain new quality systems as needed across all divisions.
  • Represent the company in interactions with certification registrars and certifying bodies, including API and ISO.
  • Manage the quality department’s capital expenditures and financial responsibilities, including creating and maintaining its budget.
  • Train departments on the management system and report management-system performance to upper management.
  • Oversee activities supporting operations to meet customer, system, and product requirements.
  • Establish the Quality Policy and other management-responsibility requirements for the divisional management system.
  • Address management-system issues with customers, suppliers, SCS departments, and upper management.
  • Evaluate existing divisional systems and facilitate process improvements.
  • Manage and direct quality-system functions, including supplier control, metrology, audits, inspection and testing, measurement and evaluation, and continuous improvement, as well as operational support activities.
  • Gather and assimilate management-system performance data and metrics; analyze, evaluate, and report the results to customers, suppliers, and internal groups.
  • Complete special projects as directed by the VP Completion Services.
  • Travel domestically and internationally as required.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Life insurance
  • Matching 401(k)
  • Personal Time Off (PTO)
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