Quality Manager

Maker's Pride Talent Acquisition Team•Kitchener, ON

8d•CA$87,000 - CA$125,000•Hybrid

About The Position

The Quality Assurance Manager leads all Quality Assurance and Food Safety (QA/FS) activities at the plant. This role is responsible for ensuring regulatory compliance, maintaining robust quality systems, and driving continuous improvement, while developing and leading the QA/FS team.

Requirements

Bachelor’s degree in a science or business-related field (or equivalent experience)
5+ years of QA/FS leadership experience in food manufacturing, with 2 or more of this time in a Manager level role
PCQI certification required
Strong knowledge of HACCP, environmental monitoring, sanitation, and regulatory compliance
Experience with oversight of sanitation team and processes is needed
Experience with data analysis, continuous improvement, and audit management
Proven leadership, communication, and team development skills

Nice To Haves

SQF/BRC experience preferred

Responsibilities

Lead and manage all QA/FS programs, including HACCP, Food Safety Plans, Environmental Monitoring, Allergen Control, Sanitation, Pest Control, Hold & Release, and Trace/Recall
Ensure compliance with customer, regulatory (CFIA, FDA, USDA, GMP), and GFSI/SQF standards
Oversee internal audit programs and maintain audit readiness at all times
Drive continuous improvement using Lean principles, RCA, CAPA, and data analysis
Monitor and report KPIs to improve plant quality performance and reduce consumer complaints
Partner with cross-functional teams to strengthen quality culture and ensure product specifications meet customer and regulatory requirements
Lead investigations and customer communications related to quality or food safety incidents
Support commercialization and production teams with process capabilities, specifications, and quality standards
Develop, coach, and mentor QA/FS staff to build capability and succession
Oversee sanitation team, processes, MSS and pest control