Quality Manager

American Locker•North Las Vegas, NV

14d

About The Position

Right from the start, American Locker has continually led the industry we invented with an unstoppable series of innovative solutions - like inventing the first coin-operated locker. Our years of innovative American manufacturing have led us to create the widest range of customized solutions in the industry. Our smart locker systems are built to satisfy any solution with maximum security; intelligent key-less lockers that accept credit cards, charge laptops, send text messages, and more. We’re seeking an experienced Quality Manager to oversee our quality program. To be considered an ideal candidate, you should have experience as a quality assurance professional in a fabrication and assembly environment, preferably in a supervisory or lead role. As a detail-oriented inspector and skilled problem-solver, you will strengthen our inspection processes and quality standards while managing the full RMA lifecycle from initiation through resolution and root cause analysis. As a QA Manager, you will also produce thorough quality performance reports for senior managers — tracking defect rates, inspection yields, and return trends — to help improve our operational efficiency and drive continuous improvement across the production floor.

Requirements

3+ years in a quality role within a manufacturing environment
Hands-on experience personally performing quality reviews and floor inspections
Experience working cross-functionally to embed QA practices in other departments
Experience supervising, mentoring, or developing quality team members
Hands-on quality inspection and auditing (in-process and finished goods)
Root cause analysis (RCA) and corrective/preventive action (CAPA)
Development and maintenance of SOPs and quality documentation
Quality data analysis — interprets metrics and identifies trends
Cross-functional collaboration and ability to influence without formal authority

Nice To Haves

Six Sigma Green Belt or higher certification
Experience with metal fabrication or discrete manufacturing quality systems
Familiarity with customer complaint management tools or systems
Background in metal fabrication, sheet metal, or similar discrete manufacturing
Experience building or rebuilding a quality function from the ground up
Managed customer-facing quality escalations and formal complaint responses

Responsibilities

Monitoring quality performance and delivery of company outputs and deliverables.
Analyzing production and operational processes to ensure adherence to internal guidelines and regulations.
Overseeing quality assurance and quality control.
Managing compliance with company quality policies, practices, SOPs, and federal regulations.
Creating and maintaining a quality culture throughout the organization.
Developing and leading the business strategic quality plan.
Analyzing data to identify process improvement opportunities.
Oversee and support the quality team with dynamic leadership that creates an environment of trust and productivity.
Oversee training programs and identify training needs for a staff of 1 - 3.
Oversee and support quality team with dynamic leadership that creates an environment of trust and productivity.
Oversee training programs and identify training needs for a staff of 1-3 employees.