Quality Manager

Federal Signal Openings•Streator, IL

1d•Onsite

About The Position

Responsible for ensuring Test department build products to specification while driving to a production schedule. Direct responsibility for managing Quality (Test, Quality Auditors, and Warranty) as well as Vactor’s Certified Weld Inspector, Technical Trainers, and other quality supported functions. Develop written procedures and practices that will allow the production of defect-free products. Develop and implement process controls that assure conformation to blueprint and engineering specifications. Assist plant management in setting and maintaining quality objectives and assures plant quality objectives are being met. Identify appropriate tasks and schedules required to accomplish goals and continuous improvement in the process. Develop and maintain the Vactor Quality System including coordinating Vactor’s ISO:9000 activities. Collect and analyze quality assurance data internally and externally. Develop, track, and execute plans to support production and field service goals. Focus on improving customer satisfaction based upon product and service performance. Develop and implement supplier quality assurance programs using written procedures and practices to verify supplier quality meets our requirements. Develop and implement process controls for reoccurring non-conforming material or processes. Conduct field audits of products to determine conformance to product specifications. Conduct supplier audits to determine capability/Quality System requirements. Identify modes of waste in Vactor’s production system. Work with available resources to make improvements to eliminate waste. Train, mentor and guide supervisors, crew leaders and operators in Continuous improvement plans and initiatives. Effectively communicate customer’s issues and perspectives to all plant personnel, including floor level, on a routine and timely basis. Works directly with all departments in quality issues and in preventative and corrective actions. Investigate customer complaints and work with appropriate management to resolve issues. Assist management in preparing customer complaint responses.

Requirements

Minimum of five years experience in manufacturing or engineering, mobile equipment
Experience with implementation quality system, such as ISO 9001 and creating supporting documents.
Experience with Continuous Improvement/Lean methodologies.
Experience with data analysis in Microsoft Excel and other tools required.
Good written and verbal communication skills required.
Excellent problem solving and customer service skills required.
Ability to communicate with all levels of the organization and deliver constructive feedback.

Nice To Haves

Bachelor's Degree preferred.
Experience in leading and managing projects preferred.
Experience with justification of capital equipment preferred.
Experience with processes such as machining, forming and welding, painting, assembly and product validation operations preferred.

Responsibilities

Ensuring Test department build products to specification while driving to a production schedule.
Managing Quality (Test, Quality Auditors, and Warranty) as well as Vactor’s Certified Weld Inspector, Technical Trainers, and other quality supported functions.
Developing written procedures and practices that will allow the production of defect-free products.
Developing and implementing process controls that assure conformation to blueprint and engineering specifications.
Assisting plant management in setting and maintaining quality objectives and assuring plant quality objectives are being met.
Identifying appropriate tasks and schedules required to accomplish goals and continuous improvement in the process.
Developing and maintaining the Vactor Quality System including coordinating Vactor’s ISO:9000 activities.
Collecting and analyzing quality assurance data internally and externally.
Developing, tracking, and executing plans to support production and field service goals.
Focusing on improving customer satisfaction based upon product and service performance.
Developing and implementing supplier quality assurance programs using written procedures and practices to verify supplier quality meets our requirements.
Developing and implementing process controls for reoccurring non-conforming material or processes.
Conducting field audits of products to determine conformance to product specifications.
Conducting supplier audits to determine capability/Quality System requirements.
Identifying modes of waste in Vactor’s production system.
Working with available resources to make improvements to eliminate waste.
Training, mentoring and guiding supervisors, crew leaders and operators in Continuous improvement plans and initiatives.
Effectively communicating customer’s issues and perspectives to all plant personnel, including floor level, on a routine and timely basis.
Working directly with all departments in quality issues and in preventative and corrective actions.
Investigating customer complaints and working with appropriate management to resolve issues.
Assisting management in preparing customer complaint responses.