Quality Manager
About The Position
In this enterprise-level role, you’ll serve as a trusted advisor and subject matter expert, partnering with executives, district leaders, and project teams to strengthen quality management practices across the organization. You’ll influence how quality is embedded into strategy, contracts, technology, training, and day‑to‑day project execution, turning insights and data into action. You’ll help shape the future of quality at PCL by championing continuous improvement, fostering a strong quality culture, and enabling teams with the tools, training, and governance they need to succeed. If you’re energized by leadership, collaboration, and making a measurable impact at scale, this role offers a unique opportunity to leave a lasting mark.
Requirements
- Postsecondary education in engineering, architecture, construction management, or a related discipline.
- 10+ years of experience in quality management and/or the construction industry, with demonstrated leadership experience.
- Deep knowledge of construction practices, including drawings, specifications, methods, and inspection processes.
- Proven ability to influence and advise senior leaders on quality strategy, risk, and performance.
- Demonstrated experience developing quality procedures, manuals, and governance frameworks.
- Strong capability in identifying quality risks within project documents and translating them into actionable plans.
- Advanced communication skills, including facilitation of difficult conversations and executive‑level presentations.
- Experience coaching, mentoring, and developing quality professionals across diverse scopes of work.
- Strong analytical skills, including the use of quality metrics, dashboards, and data to drive consistency and improvement.
- Working knowledge of ISO 9001, Microsoft Office, Teams, Power BI, and emerging digital tools; comfortable adopting new technology.
Responsibilities
- Support the development, implementation, and continuous improvement of PCL’s corporate quality program.
- Assess the effectiveness of quality management practices across districts and projects, using data and insights to drive improvement.
- Analyze quality trends and metrics, providing clear, actionable recommendations to executive leadership.
- Interpret and communicate contract, specification, and client quality requirements to support successful project delivery.
- Partner with project teams to identify quality risks and develop practical mitigation strategies.
- Develop, implement, and sustain quality management training to build capability across the organization.
- Serve as a corporate subject matter expert, supporting internal technology development and innovation initiatives.
- Stay current on industry best practices, emerging technologies, and evolving quality standards; represent PCL in industry associations as appropriate.
- Lead, mentor, and develop quality team members, supporting performance management, career growth, and talent planning.
Benefits
- Employee ownership opportunities that build long-term value
- Annual discretionary performance bonuses
- 401(k) with company match
- Industry-leading medical, dental and vision benefits
- Prescription drug coverage and telemedicine services
- Life, AD&D and disability insurance
- Paid parental leave and family care support
- HSA or FSA for healthcare, dependent care and transportation
- Mental health and wellness support, including Employee Assistance Programs
- Career growth pathways, leadership development and mentorship programs
- Access to world-class training through PCL’s College of Construction and professional development courses
- Ongoing opportunities to learn new skills, explore different roles and grow your career across sectors and regions
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What This Job Offers
Job Type
Full-time
Career Level
Senior
