Quality Manager - Arden, NC
About The Position
Eaton’s Electrical Sector - PDCA division is hiring an onsite Quality Manager at its Avery Creek, North Carolina manufacturing facility. The role is a key member of the Plant Senior Leadership Team and reports directly to the Plant Manager. The Quality Manager drives plant-wide quality performance, achieves quality objectives, fosters continuous improvement, and deploys Eaton Business System (EBS) quality tools and initiatives, including EQMS. The position is accountable for customer satisfaction through effective execution of the Quality Management System and the plant’s quality strategy. It leads the Quality organization across Operations Quality, Inspection, Testing, Customer Quality, Supplier Quality, and the QMS team, ensuring consistent performance, compliance, and improvement. Relocation assistance is available to candidates who currently reside in the United States. The expected annual salary range is $113,000 to $165,000; actual compensation depends on candidate skills, experience, qualifications, market, and business considerations.
Requirements
- Bachelor’s degree from an accredited institution.
- At least three years of quality experience in a manufacturing environment.
- At least one year of leadership experience, such as project management or process improvement/implementation.
- Eaton will not provide employment immigration sponsorship or support for this position, including CPT, OPT, STEM OPT, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, or I-485 job portability.
Nice To Haves
- Bachelor’s degree in engineering from an accredited institution.
- Five years of progressive quality experience in a manufacturing environment.
- Three years of leadership experience managing a team of quality professionals.
- Certified internal ISO and CCTI auditor.
Responsibilities
- Direct quality personnel and prioritize the plant’s quality functions.
- Manage preparation, implementation, and maintenance of the Quality Management System in compliance with the published plant QA manual.
- Develop and implement strategic projects to improve product, information, and service quality.
- Interface with plant and external customers to enhance their understanding and perception of plant quality systems.
- Develop, coordinate, and implement training programs related to the Quality Management System.
- Develop quality-control documentation for production, including Quality Control Plans and inspection records, and ensure its implementation.
- Manage ISO 9001 program activities, serve as the primary plant representative and authority on ISO 9001 requirements, and act as the primary contact for external ISO auditors.
- Analyze and report quality performance indicators, including CONC, warranty charges/PPM, DPU, and final audits.
- Lead containment actions for customer complaints and lead CAPA problem-solving teams through root-cause evaluation and implementation of corrective and preventive actions in manufacturing processes.
- Perform QA duties and take necessary actions to resolve quality issues.
- Carry out other assigned duties and projects.
Benefits
- Relocation assistance is available to candidates who currently reside in the United States.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
