Mission Critical - Quality Manager

Suffolk Construction•Cedar Rapids, IA

About The Position

The Quality Manager is responsible for project-level planning, implementation, independent verification, and reporting of the Mission Critical Quality Program in accordance with current Quality Program standards, contractual requirements, approved project documents, applicable codes, and client expectations. The role develops and administers the project-specific Quality Plan and verifies that materials, equipment, installations, testing, documentation, and corrective work conform to requirements before work progresses, becomes concealed, or is presented as complete. Trade partners and vendors execute and document their work, and project Operations manages construction execution and trade partners; the Quality Manager independently verifies that applicable quality requirements have been satisfied. The Quality Manager may serve as Lead Quality Manager or work under a designated Lead Quality Manager on larger or more complex assignments. Organizational reporting is through the QA Program Manager, while day-to-day project direction may come from the designated Lead Quality Manager. Between project assignments, the role may support Preconstruction, Technical MEP, quality planning, audits, or other program priorities.

Requirements

Bachelor's degree in Engineering, Construction Management, Quality Management, or a related technical discipline, or an equivalent combination of industry, trade, military, and technical experience.
Minimum five years of progressively responsible construction quality, inspection, testing, MEP construction, or comparable Mission Critical experience, including demonstrated leadership of project quality activities.
Strong technical competence in at least one construction discipline, with working knowledge of interfaces among Mission Critical architectural, structural, civil, electrical, mechanical, and controls systems.
Experience reviewing drawings, specifications, submittals, inspection and test plans, test reports, manufacturer requirements, and technical documentation.
Familiarity with applicable industry standards and codes, including IBC, NEC, NFPA, and ASHRAE.
Demonstrated experience managing inspections, testing, deficiencies, nonconformances, corrective actions, root-cause evaluation, and project closeout.
OSHA 30 certification, or ability to obtain it within 90 days.
Working knowledge of applicable construction-safety and hazardous-energy-control requirements.
Strong communication, organization, leadership, documentation, conflict-resolution, and problem-solving skills.
Ability to evaluate objective evidence and communicate unfavorable findings when necessary.
Ability to work extended or off-shift hours when required and deploy to project locations for extended durations.
Demonstrated commitment to Suffolk's Core Values of Passion, Integrity, Hard Work, Professionalism, and Caring.

Nice To Haves

Hyperscale data center or similarly complex Mission Critical construction experience.
Relevant quality, inspection, testing, engineering, or project-management certification, such as ASQ CQE, CMQ/OE, CQI, CQM-C, ICC, AWS CWI, NICET, PMP, EIT, PE, or equivalent.
Experience with ISO 9001-based quality-management systems, internal audits, structured root-cause analysis, and coordination of special inspections, third-party testing agencies, and supplier quality.
Familiarity with NETA testing, electrical acceptance documentation, and building information modeling (BIM) used in MEP systems coordination.

Responsibilities

Develop and maintain the project-specific Quality Plan, inspection and testing controls, responsibility assignments, reporting requirements, and supporting execution tools in accordance with QA Program standards and client requirements.
Translate contract documents, approved submittals, design requirements, applicable codes, and manufacturer requirements into project quality expectations, and verify stakeholders understand their responsibilities.
Integrate quality activities, inspections, testing, benchmarks, and verification requirements with procurement, construction sequencing, commissioning readiness, and the project master schedule.
Identify and escalate quality scope gaps, resource constraints, recurring deficiencies, systemic trends, technical concerns, and other conditions that may affect project performance or turnover.
Coordinate and verify preparatory activities, benchmarks, mockups, first-work and in-process inspections, testing, and completion verification.
Review materials, equipment, installations, test reports, and supporting documentation for conformance with approved requirements.
Coordinate third-party testing and special inspections; evaluate reports for completeness, compliance, and required corrective action.
Manage quality issues and nonconformances through assignment, containment, root-cause evaluation, corrective action, reinspection or retesting, documentation, and closure.
Verify inspection, measurement, and test equipment is appropriately controlled and calibrated.
Implement Quality Program documentation and artifact-control requirements and maintain complete, accurate, traceable, audit-ready records in designated systems and repositories.
Support Quality Program audits, including ISO 9001 internal audit activities, as assigned.
Provide objective quality-readiness status for construction progression, commissioning activities, energization planning, turnover, and closeout.
Partner with Commissioning leadership to align installation verification, deficiency resolution, and system completion with commissioning readiness, without assuming commissioning testing or functional-performance authority.
Coordinate quality documentation, inspection records, test reports, certifications, nonconformance closure, punch completion, and other required turnover deliverables.
Report quality status, trends, unresolved risks, disputed conditions, and residual exposure clearly and promptly to project and Quality Program leadership.
Serve as the primary project quality interface with project leadership, design professionals, client representatives, trade partners, vendors, consultants, testing agencies, and authorities having jurisdiction; lead assigned coordination, inspection-planning, nonconformance, and closeout meetings.
Direct the day-to-day activities of assigned Suffolk quality personnel and coordinate consultants, inspectors, testing agencies, and other third-party quality resources.
Coach and mentor Project Engineers, Field Engineers, Assistant Quality Managers, trade personnel, and other project team members on quality processes and expectations.
Preserve the independence and integrity of quality verification while maintaining collaborative relationships with project Operations.
Provide lessons learned, performance feedback, trend information, and field-based improvement recommendations to the Quality Program Manager.