Quality Manager

Alfa Laval Spiral•Houston, TX

12d•$115,000 - $140,000

About The Position

Reporting to the Director of Service Operations, the Quality Manager plays a critical role in driving organizational excellence and ensuring consistent delivery of high‑quality goods and services. This position leads departmental quality initiatives, strengthens processes, and oversee continuous improvement efforts across the organization. The Quality Manager is responsible for developing and executing the corporate quality strategy, managing AL Inc.’s quality standards, and guiding the creation, enhancement, and implementation of policies and procedures. In partnership with cross‑functional teams, this role supports the deployment and ongoing optimization of the Quality Management System, ensuring alignment with business objectives, regulatory requirements, and industry best practices. This is a role based in Houston, TX, Greenwood, IN or Richmond, VA.

Requirements

You have a Bachelor’s degree in Engineering, Quality Management, or a related field and:
Minimum of 5 years of experience in Quality, including hands‑on management of ISO‑based quality systems.
A results‑oriented, metric-driven approach, with demonstrated expertise in the chemical industry.
A strong background in leadership, manufacturing processes, and quality systems, with the ability to guide teams and influence outcomes.
Skill in influencing cultural change and resolving complex problems across teams and functions.
Demonstrated experience developing, implementing, and improving quality systems, ensuring alignment with organizational and regulatory requirements.
Certification and practical capability in root cause assessment, problem identification, and resolution of inconsistencies.
Solid analytical and computer skills, with the ability to interpret data and drive informed decision‑making.
Experience with TQM or ISO quality management systems, including documentation, auditing, and continuous improvement practices.
Strong leadership and decision‑making abilities, with a track record of championing and leading quality audits.
Excellent interpersonal, verbal, and written communication skills, enabling effective collaboration with stakeholders at all levels.
Willingness to travel up to 40%

Nice To Haves

Black Belt certification, reflecting advanced expertise in process improvement and structured problem‑solving, a plus!

Responsibilities

Lead the continuous review and improvement of policies, procedures, and systems that support the company’s strategic and operational objectives, ensuring the development, implementation, and ongoing enhancement of the AL Inc. Quality Management System.
Drive quality compliance initiatives to maintain adherence to all customer, governmental, and industry requirements, providing leadership and guidance to strengthen organizational readiness.
Oversee timely completion of critical quality documentation, including inspection check sheets, process flow diagrams, management of change forms, process control plans, root cause analysis, customer complaint reports, capability studies, and preventive and corrective actions.
Develop and execute quality assurance procedures in collaboration with process owners, supporting efforts to improve, standardize, and sustain quality across the organization.
Manage the internal quality audit program and coordinate customer and supplier audits to ensure transparency, compliance, and continuous improvement.
Lead or participate in major quality investigations, conduct root cause analyses and drive effective corrective and preventive actions.
Support resolution of potential quality non‑compliance issues, ensuring timely mitigation and alignment with regulatory and customer expectations.
Develop and strengthen management systems with a focus on auditing processes, KPI management, training and competency development, SOP creation, and ongoing improvement activities.
Oversee quality aspects tied to manufacturing processes and products, ensuring full fulfillment of customer requirements and specifications.
Lead and contribute to continuous improvement initiatives, championing methodologies and practices that elevate quality performance and operational efficiency.
Drive projects to obtain and maintain required quality certifications and stamps (e.g., ISO, ASME), ensuring organizational compliance and readiness.
Ensure alignment with corporate standards while adapting quality practices to meet local and regional regulatory requirements.
Provide leadership, coaching, and development to Quality and Project Management teams, fostering competency growth and supporting long‑term career development.
Allocate resources effectively and manage team performance to achieve quality objectives and deliver measurable results.
Cultivate a culture of accountability, collaboration, and continuous improvement, reinforcing quality as a core organizational value.