Quality Manager Quality Manager

Nestle Operational Services Worldwide SA•Morton, IL

18h•$110,000 - $130,000•Onsite

About The Position

Provides the necessary leadership to establish and maintain quality levels of products through sanitation, ingredient, packaging and quality systems management. Role is the Guardian of quality compliance and challenger of all functions across the value chain to drive Continuous Improvements, support to Operations, Supply Chain, and Consumer Services, while fostering a cross functional quality, compliance and performance culture. Is responsible for the leadership and the development, implementation and management of all Quality Assurance programs and activities. Provides technical expertise and support to ensure compliance, regulatory requirements, product quality, and food safety. Utilizes tools such as auditing, process evaluation, trend analysis to achieve continuous improvement and business objectives. Reports to the Factory Manager with a functional reporting line to Corporate Quality Management.

Requirements

B.S. in Dairy Science, Food Science, Microbiology, Chemistry, Biology or similar scientific discipline.
Minimum 5-7 years’ Quality Management experience, preferably in food manufacturing or consumer goods industry. Within this there must be 2-3 years of factory QA experience, preferably at a QA Manager level.
Must have strong knowledge and understanding of food safety / HACCP, GMP’s, Allergen Controls, Sanitary design/controls, pest control, basic food regulations, specifications, analytical and microbiological lab methods desired and basic food technology.
Knowledge of Quality systems & principles
Knowledge of Micro and Hygiene monitoring
Work extended days and/or weekends with flexibility to switch shifts as required. Specifically, during production season (July-November). This role will work six 12-hour shifts.
Willing to work in a factory where ambient conditions may be extremely cold, wet or warm
Must be capable of working in a fast-paced environment with minimal direct supervision and have strong demonstrated leadership, interpersonal, and self-initiative skills.
Strong demonstrated verbal / written communications, influencing skills, analytical and problem- solving skills. Must be detailed and results oriented. Statistical analysis experience is preferred.
Developed understanding of finance targets and the overall budget structure of the laboratory
Operates with integrity and is respectful
Experience with SAP preferred.
Implementation experience on Food Safety and/or Quality programs is strongly preferred.
PC proficiency in Windows-based applications: Word, Excel, Access (preferred).
Travel Requirement = 10%

Responsibilities

Contribute towards maintaining, promoting and developing high health and safety standards and lead by example to carry out all duties and specific responsibilities in compliance with Quality and Food Safety Policies and Procedures.
Promote the culture change towards behavioral safety improvements and support SHE compliance in all Operation Quality activities.
Direct and supervise the development, implementation and administration of QA activities in all phases of production at factory level (Nestlé Quality Systems).
Drive improvements and monitor Quality Metrics/KPI's at the facility
Promote quality awareness and ownership across value chain
Challenging other areas in the factory to drive and ensure first time right, product defect elimination, proper risk management, and risk based decision making and continuous improvements.
Monitor and assess performance of the quality systems, report its effectiveness to management and implement actions for improvement
Ensure compliance of the audit programs for internal and external audits i.e. FSSC 22000, NQMS, NGA/Market audits
Ensure the effective operation of HACCP and Food Safety Teams
Support to Divisional Technical Applications Group, R&D, Engineering, Vendors, Consumer Service, Sales & Marketing and Supply chain on Quality related matters
Participate in Product Reviews on factory and Corporate level
Liaise with Consumer Services, Marketing and Brand Manager by investigating and communicating consumer complaint trends and resolutions
Support to Factory Crisis Management Team
Communication of new and/or updated Regulatory Policies within the facility
Support to local, State and Federal agencies when requested by Divisional QA.
Facilitate the development of an open and productive culture where people take pride & responsibility in what they do. Continually inform and involve all relevant personnel in the exchange of information necessary to ensure alignment to current and future objectives.
Promote good communication skills and communicate effectively to others.
Supervise the activities of department personnel that include seasonal QA supervisors and lab technicians, with strong emphasis on people development.