Quality Manager - Manufacturing
About The Position
We are seeking an experienced Quality Manager to lead the Quality Management System at our Cincinnati manufacturing site. This is a hands-on leadership role for a Quality professional who can step in immediately, maintain critical certifications, and guide the organization through a changing certification landscape. This is not an entry-level role. Corporate Quality strongly recommends prior GFSI experience, as the site maintains multiple certifications with upcoming changes that require a knowledgeable and confident leader from day one. You will own the site Quality Management System and lead a team responsible for product quality, food safety, compliance, and continuous improvement. Your leadership directly impacts certification standing, customer confidence, and operational performance. This is a plant-embedded role requiring strong partnership with Manufacturing, Corporate Quality, and external auditors.
Requirements
- Bachelor’s degree preferred (technical discipline ideal) — OR — 10+ years of relevant Quality or Manufacturing experience
- 5+ years of Quality leadership experience in a manufacturing environment
- Direct experience with GFSI strongly preferred
- Prior audit leadership experience; knowledge of ISO 9001 and GMP required
- Strong data management, analytical, and problem-solving skills
- Demonstrated use of fact-based decision-making and continuous improvement tools
- Effective communicator across all levels, including manufacturing leaders and executives
- Exceptional organization and time management skills; able to manage multiple priorities
- Proactive, accountable, and comfortable operating in a fast-paced manufacturing setting
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Visio, Teams, and Outlook
- Good attendance, a positive attitude, and meeting (or exceeding) performance expectations are essential.
Nice To Haves
- Prior GFSI experience
Responsibilities
- Lead and manage all programs and activities of the Quality department
- Own and maintain the site Quality Management System, including procedures, policies, and standards
- Ensure compliance with GFSI, ISO 9001, GMP, and customer requirements
- Prepare for, lead, and respond to internal and external audits
- Maintain and protect existing certifications and support upcoming certification changes
- Monitor site quality and food safety metrics; identify trends and implement corrective actions
- Lead customer complaint and reject processes, including root cause analysis and corrective action implementation
- Partner with Manufacturing to ensure finished goods meet specifications through documented process controls and monitoring
- Report performance, metrics, and progress against quality goals to site and corporate leadership
- Hire, train, coach, and develop Quality team members
- Set performance goals and provide ongoing feedback and accountability
- Build a culture of ownership, transparency, and fact-based decision-making
- Visit customers and suppliers as needed to resolve issues and maintain relationships
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
