Quality Manager

RG Industries • Springettsbury Township, PA

8d • $80,000 - $85,000 • Hybrid

About The Position

The Quality Manager ensures the company’s products, services, and processes meet both strict internal standards and external regulatory requirements. They oversee quality assurance (QA) and quality control (QC), lead inspections, manage compliance audits, and drive continuous operational improvement to maximize customer satisfaction.

Requirements

• 2+ years’ experience in quality leadership role.
• Bachelor’s degree in engineering or business administration.
• Experience in a Quality Management System, ISO AS9100 preferred.
• Ability to prioritize and organize targeted and strategic projects or assignments.
• Strong presentation skills, both in person and virtually.
• Detail-oriented, organized, and effective communicator.
• Open-minded and committed to continuous improvement.

Nice To Haves

• Six Sigma Green/Black belt a plus.

Responsibilities

• Designs, implements, and manages ISO 9001.
• Develops protocols for inspecting raw materials, in-progress goods, and final products to prevent defects.
• Prepares for and leads internal and external audits, including annual regulatory and certification checks.
• Leads root-cause analyses, executes Corrective and Preventive Action (CAPA) programs, and handles customer complaints or product recalls.
• Manages quality team, provides training, and sets clear performance metrics such as defect reduction and audit pass rates.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager