Quality Manager
About The Position
The Quality Manager shall maintain control and authority for the Quality Management System (QMS). This role involves managing activities related to the QMS, providing technical direction, mentoring, training, support, and performance feedback to staff. The Quality Manager acts as a primary escalation point for quality issues, including nonconformances, root cause analysis, and corrective action development. They will manage 3rd party audits such as AS9100 and NADCAP, lead and support internal, customer, and third-party liaison and audit assistance, and ensure timely corrective action closures. This role also manages internal audit activities and personnel related to quality control, laboratory, process control, inspection, and planning functions. Responsibilities include reviewing prime contractor specifications, implementing engineering requirements into the QMS, and managing the development, maintenance, and submittal of frozen planning. The Quality Manager will oversee the control of nonconforming product and CAR/NCR initiation, disposition, rework documentation, and database maintenance. They will develop QMS level 2 and 3 documents, implement continuous improvement programs, and maintain daily shop floor presence to promote quality objectives. The role involves developing various forms, charts, and logs, providing technical expertise, tracking quality metrics, ensuring compliance with customer flow-down requirements, and performing planning/certification as needed. The Quality Manager will also interface with customers, suppliers, and internal stakeholders regarding quality issues and promote a positive culture of continuous improvement, accountability, and compliance.
Requirements
- Ability to read, analyze, and interpret technical specifications, customer requirements, and regulatory standards
- Ability to effectively communicate quality requirements and status to quality dept., operators, management, and customers
- Strong leadership and mentoring skills with the ability to guide staff
- Professionalism and emotional intelligence to mentor and develop staff at all levels
- Proficient in root cause analysis and corrective action methodologies
- Strong written and verbal communication skills
- Proficient with MS applications (Excel, Word, PowerPoint)
- Ability to manage multiple priorities in a fast-paced manufacturing environment
- Must be able to perform each of the essential duties and responsibilities.
- Employees must be legally authorized to work in the United States.
- Verification of employment eligibility will be required at the time of hire.
Nice To Haves
- Bachelor degree in Engineering or Technical Field
- 5+ years related Quality experience.
- Aerospace Industry experience
- Chemical processing experience preferred
Responsibilities
- Managing activities related to the Quality Management System (QMS)
- Provides technical direction, mentoring, training, support, and performance feedback to staff
- Acts as a primary escalation point for quality issues, including nonconformances, root cause analysis, and corrective action development
- Managing 3rd party audits such as AS9100 and NADCAP (NDT, CP, SE, CT)
- Leads and supports internal, customer, and third-party liaison and audit assistance and ensures timely correction action closures
- Managing internal audit activities
- Managing activities and personnel related to quality control / laboratory / process control / inspection / planning functions
- Prime contractor specification initial / revision review and implementation of engineering requirements into all facets of the QMS
- Development, maintenance and submittal (to customers for approval as required) of frozen planning
- Managing control of nonconforming product and CAR / NCR initiation, disposition, rework documentation through completion and database maintenance
- Developing QMS level 2 and 3 documents and document changes
- Continuous improvement program implementation / data documentation / projects maintenance / support
- Development of various forms / charts / logs / etc.
- Providing technical / process / quality / engineering expertise to employees, prime contractors and customers
- Track quality metrics and provides regular status updates to quality and plant leadership
- Ensures compliance with customer flow-down requirements during contract and purchase order reviews
- Planning / certification as needed
- Special projects as needed
- Recommending and developing production process changes
- Interfaces with customers, suppliers, and internal stakeholders regarding quality issues, investigations, and improvement plans
- Promotes a positive culture of continuous improvement, accountability, and compliance throughout the organization
- Supervision responsibilities of the Quality Dept; QE’s, Quality Specialists, Final Inspectors, NDT Inspectors, Certification Clerk.
- Responsible for the overall direction, coordination, and evaluation of these employee in accordance with Company policies and applicable laws.
- Responsibilities include interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
