Plant Supervisors - Quality Manager

Careers • Cleveland, TN

2d

About The Position

Triumph Sheets, a subsidiary of Schwarz Partners, is seeking a Quality Manager to develop, plan, and direct quality activities in support of the company’s quality assurance operations and goals. The role ensures company standards are achieved and maintains a focus on continuous improvement, while providing support, structure, and formalized training for employees throughout the organization.

The Quality Manager oversees quality systems, audits, complaint resolution, product disposition, testing, documentation, and training. The role works across departments and with management, customers, and regulatory or third-party auditors to ensure products and processes meet company expectations, customer requirements, and applicable government regulations.

Requirements

• High school diploma or GED and/or related work experience.
• Knowledge of paper grades, their applications, and corrugated sheet production.
• Regular and predictable attendance.

Nice To Haves

• College degree.
• Five years of corrugated manufacturing experience.
• Five years of proven management and leadership experience.

Responsibilities

• Follow safety and company policies, report issues, accidents, or incidents immediately, and complete assigned monthly online safety training.
• Know all grades of paper, their applications, and all aspects of corrugated sheet production.
• Develop, implement, maintain, and communicate quality strategies and programs throughout the organization.
• Investigate customer complaints and non-conformance issues.
• Manage and contribute to quality systems, including corrective actions, customer complaint resolution, change control, quality procedures, standards, policies, documentation, internal QMS audits, and quality system reporting.
• Collect, analyze, and summarize quality information and trends.
• Improve standards for finished-product disposition and rework by devising inspection and physical testing methods and procedures, and updating quality assurance procedures as appropriate.
• Maintain product quality by enforcing quality assurance policies, procedures, and other requirements, and collaborate with management to develop training methods.
• Coordinate activities and facilitate interactions during regulatory agency, notified third-party, and customer audits; communicate and provide related documentation to management.
• Prepare and conduct quality review meetings with the management team to continually improve quality and reliability standards.
• Perform internal QMS audits to ensure the company meets planned arrangements for continuous improvement.
• Manage quality programs and procedures to ensure processes and products comply with government regulations, meet customer requirements and company expectations, and achieve business goals.
• Provide leadership, consultation, and advice to all departments on plant-level product quality issues.
• Conduct quality meetings with relevant departments during Management Review.
• Identify training needs and organize training interventions to meet quality standards.
• Audit and calibrate production-floor testing equipment.
• Collect and compile statistical quality data.
• Maintain regular and predictable attendance.
• Perform additional duties as assigned.

Benefits

• Monthly bonuses.
• Three medical plans to choose from, including an HSA.
• Flexible Spending Account.
• Dental insurance.
• Vision insurance.
• Short-term disability, long-term disability, and life insurance policies at no cost to the employee.
• 401(k) plan with company match.
• Paid vacation and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED