Quality Manager for PCBA Electronic Assembly

Triad Electronic Technologies•Phoenix, AZ

51d

About The Position

The Quality Manager will focus on quality support, adhering to the company's Quality Management System (QMS), and providing operational support to achieve quality and QMS standards. This position will coordinate all quality operations and assist in resolving quality issues, escalating to the Operations Manager/Ownership as necessary. Knowledge of printed circuit board assembly manufacturing and quality assurance is key to this position. The role can be expanded to include QMS Representative onsite for all audit and registration purposes if experience warrants.

Requirements

Knowledge of printed circuit board assembly manufacturing and quality assurance is key.
Supervision and Oversight experience.
Ability to manage the supervisor in assigning inspectors' daily workload.
Ability to staff the quality assurance workcenter.
Ability to supervise QMS conformance internally.
Maintain IPC 610 knowledge and awareness.
Ability to monitor production's conformance with quality standards.
Ability to collaborate with production teams to enhance efficiency, address non-conformances, and identify root causes for defects/non-conformances.
Ability to identify and implement corrective action and process improvement opportunities.
Ability to referee findings of QA Inspectors/Supervisor.
Ability to monitor Job Non-Conformance cases for investigation specific to QA Rework Trend monitoring.
Ability to assist in identifying actions and methods to prevent recurrence for Job Non-Conformances.
Ability to assist in identifying and resolving issues impacting various workcenters.
Ability to maintain, monitor, and measure the QMS specific to Release of Product.
Ability to coordinate the process to gather and store forms and documents required to maintain evidence of conformance, per the QMS.
Ability to respond and organize quality responses to external customers regarding quality inquiries, requests for material return (RMA), or non-conforming investigations.
Ability to research, resolve, and communicate to customers regarding returned material or quality concerns.
Ability to respond to customers via email, telephone, or in-person interactions regarding all aspects of quality assurance specific to their products.
Ability to assist in NPI (New Product Introduction) with the Production and Infrastructure team Managers to identify Quality related risks and opportunities.
Ability to communicate feedback to customers regarding design for manufacturing considerations.

Nice To Haves

Role can be expanded to include QMS Representative onsite for all audit and registration purposes if experience warrants.

Responsibilities

Manage the coordination of quality assurance/inspection operations, with supervisor or lead support.
Manage the supervisor in assigning the inspectors' daily workload to meet shipping demands.
Assist in staffing the quality assurance workcenter.
Supervise QMS conformance internally.
Maintain IPC 610 knowledge and awareness.
Monitor production's conformance with quality standards, collaborating with production teams to enhance efficiency, address non-conformances, and identify root causes for defects/non-conformances.
Identify and implement corrective action and process improvement opportunities as required.
Referee findings of QA Inspectors/Supervisor to ensure schedules are maintained and industry/customer standards are met.
Monitor Job Non-Conformance cases for investigation specific to QA Rework Trend monitoring.
Assist in identifying actions and methods to prevent recurrence for Job Non-Conformances.
Assist in identifying and resolving issues impacting various workcenters that affect key performance indicators such as Job Impact Days, Scheduling, and Quality Issues.
Maintain, monitor, and measure the QMS specific to Release of Product.
Coordinate the process to gather and store forms and documents required to maintain evidence of conformance, per the QMS.
Respond and organize quality responses to external customers regarding quality inquiries, requests for material return (RMA), or non-conforming investigations.
Research, resolve, and communicate to customers regarding returned material or quality concerns.
Respond to customers via email, telephone, or in-person interactions regarding all aspects of quality assurance specific to their products.
Assist in NPI (New Product Introduction) with the Production and Infrastructure team Managers to identify Quality related risks and opportunities.
Communicate feedback to customers regarding design for manufacturing considerations.