Quality Manager

New Standard Corporation•Springettsbury Township, PA

33d

About The Position

Essential Key Functions and Accountabilities: Drive continuous improvement efforts via reduction of internal and external defect rates, including identification and clarification of quality issues, participating in problem definition & analysis, and in problem resolution. Lead efforts to enforce the Quality Management System, including technical recommendations, auditing, quality planning and process development to assure system effectiveness within the site. Provide input on the maintenance and continued development of our Quality certifications (ISO 9001, Customer Specific), including recertification of IATF 16949. Provide monthly plant quality reviews to the senior management team with recommendations for corrective action and improvement. In conjunction with Engineering, drive Advanced Quality Planning, gage procurement and design in support of new manufacturing processes. Develop, implement, and maintain specific quality plans, initiatives and continuous improvement activities, including the application of Six Sigma methodology and tools when appropriate to impact Quality KPIs (internal/external PPM, on-time delivery, cost of poor quality, etc.) to meet site-level goals. Drive root cause analysis and permanent corrective action for customer concerns, supplier rejections, and internal rejections as appropriate. Perform requested quality studies (e.g., capability, performance, etc.) to support fact-based decisions within timeframe requirements. Assure accurate and timely plant level Quality Assurance records and information reports to support management decisions. Provide accurate and timely administration of customer complaints and product returns with appropriate corrective action. Provide accurate and timely execution of First Piece inspection and PPAP submissions. Provide accurate and timely administration of gauge calibration and maintenance. Administer the process to control and disposition nonconforming material/MRB cases. Work within functions of IFS ERP system to approve, maintain control plans; enter requisitions for needed goods and services; use inventory queries to assure adequate containment of shop floor and customer issues; etc.

Requirements

High School or GED Equivalent
5 Years in a Manufacturing Environment, if 4 Year Degree; 7 years in a Manufacturing Environment otherwise.
Travel: up to 10% and continuous for 1 week (includes visits to suppliers and customerss)
Quality Management Systems & Auditing (ISO9001 & Internal Quality Systems, IATF 16949 preferred)
Inspection Techniques (Gages & Process Monitoring Systems)
Measurement Systems Analysis and Statistical Process Control
Drawings: Geometric Dimensioning & Tolerancing
Microsoft Office Products (Excel, Word, Outlook)
APQP, PFMEA, & PPAP
Read, Write and Speak English
Experience with Microsoft Office Products
Strong interpersonal skills
Attention to detail

Nice To Haves

4 Year Technical Degree preferred but not required.
ASQ Membership & Certifications preferred but not required.

Responsibilities

Drive continuous improvement efforts via reduction of internal and external defect rates, including identification and clarification of quality issues, participating in problem definition & analysis, and in problem resolution.
Lead efforts to enforce the Quality Management System, including technical recommendations, auditing, quality planning and process development to assure system effectiveness within the site.
Provide input on the maintenance and continued development of our Quality certifications (ISO 9001, Customer Specific), including recertification of IATF 16949.
Provide monthly plant quality reviews to the senior management team with recommendations for corrective action and improvement.
In conjunction with Engineering, drive Advanced Quality Planning, gage procurement and design in support of new manufacturing processes.
Develop, implement, and maintain specific quality plans, initiatives and continuous improvement activities, including the application of Six Sigma methodology and tools when appropriate to impact Quality KPIs (internal/external PPM, on-time delivery, cost of poor quality, etc.) to meet site-level goals.
Drive root cause analysis and permanent corrective action for customer concerns, supplier rejections, and internal rejections as appropriate.
Perform requested quality studies (e.g., capability, performance, etc.) to support fact-based decisions within timeframe requirements.
Assure accurate and timely plant level Quality Assurance records and information reports to support management decisions.
Provide accurate and timely administration of customer complaints and product returns with appropriate corrective action.
Provide accurate and timely execution of First Piece inspection and PPAP submissions.
Provide accurate and timely administration of gauge calibration and maintenance.
Administer the process to control and disposition nonconforming material/MRB cases.
Work within functions of IFS ERP system to approve, maintain control plans; enter requisitions for needed goods and services; use inventory queries to assure adequate containment of shop floor and customer issues; etc.