Quality Manager, Suppliers

Johnson Controls Federal Systems•York Township, PA

5d•Onsite

About The Position

We are seeking a Supplier Quality Manager to join our Navy Systems team based in York, PA. Our Navy Systems business supports all major defense industrial base shipbuilders and has been supplying mission critical cooling and refrigeration equipment and systems to the US Navy for over 100 years. This key role is responsible for providing day-to-day supplier quality engineering support within the production plant. This role will play an integral role in the monitoring, development, and improvement of our strategic suppliers supporting the business performance objectives of on-time delivery performance, first pass yields and customer satisfaction.

Requirements

5+ years of manufacturing experience in heavy industrial, automotive, aerospace, or metal machining, welding and fabrication
Strong QMS knowledge and experience with ISO 9000, TS 16949, or AS 9100
Strong understanding and use of Advanced Quality Planning Process Methods and Tools: D/PFMEA, Control Plan and/or PPAP / FAI
Proficient in personal computer capabilities in MS Office software, Minitab or other quality data analysis tools
Demonstrated planning and problem solving skills, preferably with 8D Methodology, DMAIC, data analysis, GD&T, blueprint reading
Strong organization, interpersonal, and communication skills with proven leadership skills and decision making abilities
Ability to travel 10-15% to partner, develop and improve strategic supplier
Demonstrated ability to organize, facilitate and lead product quality, process and system improvement teams

Nice To Haves

Formal Lean and / or Six Sigma training with significant demonstrated accomplishments preferred
Knowledge of non-destructive inspection methods and applications preferred such as MT/PT/VT/ET/UT

Responsibilities

Lead, manage and develop the Supplier Quality Engineering Team
Lead and manage the supplier performance scorecard process. Develop and analyze key supplier metrics for scrap and rework, first pass yield and supplier responsiveness.
Develop, lead and support joint internal and supplier improvement teams to drive sustained annual improvement in Supplier Cost of Poor Quality
Manages and drives timely supplier root cause and corrective actions.
Provides regular updates to senior leadership on supplier performance, improvement and opportunities
Provides quality technical support to the Plant operations and to key suppliers
Works with customer service to address product issues, warranty or other problems
Facilitates, leads, and participates in scrap and rework reduction teams
Develops and improves the Supplier audit process and schedules
Works with supply chain to ensure internal and customer requirements are flowed down to suppliers during the procurement process
Partners with Supply Chain and Engineering to lead the supplier APQP process and the development of new suppliers.
Facilitates, leads, and participates in warranty reduction teams
Assists in the development and revision of procedures to support the Plant Operation quality inspection programs
Develops inspection test and inspection plans used for the verification of manufactured and purchased components
Leads the Quality Engineering team on timely turnaround time of MRB dispositioned returned material to suppliers including requests for RMAs
Maintains a working knowledge of government industry codes and standards
Conducts quality systems training
Adheres to the Company's code of Conduct and business ethics standards
Performs first article dimensional reviews for both internal and externally manufactured parts
Performs quality-engineering reviews of design documentation for compliance with requirements, including quality manuals and company quality records
Participates in the ECN process and product team meetings to resolve quality issues
Leads, manages and provides direction to 3rd party source inspectors. Conducts supplier source inspection as needed