Quality Manager - Manufacturing

Crusoe•Tulsa, OK

9d•$105,000 - $120,000•Hybrid

About The Position

Crusoe is seeking a Manufacturing Quality Manager to oversee Manufacturing Quality across multiple AI data center infrastructure production sites. Reporting directly to the Director of Quality, this role leads team management, quality assurance, process controls, electrical/mechanical product quality, QMS execution, regulatory compliance, testing, and continuous improvement across our facilities. Crusoe Quality Org Leadership Philosophy: The ideal candidate does not view Manufacturing Quality as simply an inspection organization. We are looking for a leader who can build a culture where Quality is designed into the product → engineered into the manufacturing process → verified through robust testing → controlled through Statistical Process Controls (SPC) → measured through data → continuously improved with QMS discipline. The successful candidate will demonstrate equal proficiency in conducting shop-floor oversight, evaluating electrical testing procedures, reviewing weld integrity with Certified Welding Inspectors, and collaborating with Engineering on Corrective and Preventive Action (CAPA) initiatives. Furthermore, this leader must maintain rigorous audit readiness across UL compliance, QMS, ISO, and safety standards, perform thorough quality data analytics, and effectively communicate manufacturing and quality risks to executive leadership. This strategic role demands deep expertise in electromechanical assembly, production processes, and QMS. Operating across Manufacturing, QMS, Engineering, and Regulatory Compliance, the Manager will build and guide high-performing Quality teams to foster a rigorous Quality mindset across all Crusoe sites. This position requires approximately 30% to 40% travel among manufacturing facilities, vendor sites, and client locations.

Requirements

15+ years of progressive experience in Manufacturing Quality, Quality Engineering, Quality Assurance, Electrical Quality, Mechanical Quality, or related disciplines, including significant experience leading Quality organizations in complex manufacturing environments.
Demonstrated people-management experience leading cross-functional Quality teams across multiple manufacturing facilities.
Proven experience supporting both electrical hardware (switchboards, switchgear, breakers, industrial controls) and mechanical hardware (sheet metal fabrication, structural welding, enclosures, coatings).
Strong experience with FAT, FWT, electrical testing (hi-pot, dielectric, continuity), and end-to-end manufacturing inspection (IQC, IPQC, OQC).
Strong working knowledge of UL compliance and certification requirements, with experience working with external auditors, certification bodies, customers, and regulatory organizations.
Working knowledge of welding inspection and CWI-controlled process management.
Demonstrated mastery of CAPA, RCA, SCAR, 8D, NCR, and structured problem-solving methodologies.
Deep knowledge of QMS principles, ISO auditing, quality data management, and manufacturing quality controls.
Proven track record of influencing and collaborating across Engineering, Manufacturing, Supply Chain, Procurement, and Executive leadership.
Ability and willingness to travel 30% to 40% across manufacturing facilities, vendor locations, and client sites.
Position is designated a safety-sensitive position located in safety-sensitive facilities. Mandatory participation in company safety, background check, drug, and alcohol programs is required.

Nice To Haves

Bachelor's degree in Electrical Engineering, Mechanical Engineering, Manufacturing Engineering, Industrial Engineering, Quality Engineering, or related technical discipline; Master's degree preferred.
ASQ Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), or Certified Quality Manager (CQM).
Lean Six Sigma Black Belt or Master Black Belt certification.
AWS Certified Welding Inspector (CWI) designation or formal NDE training.
Specific exposure to UL 891, UL 508, NRTL certification programs, or NETA ATS specifications.
Experience with enterprise QMS software platforms, QMS/ERP/MES integrations, and advanced quality data analytics.
Experience scaling quality organizations within mission-critical infrastructure, data centers, power distribution, switchgear, or industrial controls industries.

Responsibilities

Direct quality operations across multiple Crusoe facilities.
Define inspection standards and acceptance criteria, lead multi-site containment efforts with urgency, establish staffing requirements, partner with production leadership, coach quality staff, and build scalable quality systems to support rapid growth while owning QMS compliance and discipline.
Provide technical oversight for mechanical fabrication, structural assemblies, sheet metal, welding/welded structures, CWI requirements, dimensional inspection, GD&T, surface coatings/paints, fastening/torque control, and enclosure assembly quality.
Direct technical oversight for switchgear, switchboards, breakers, electrical cabinets, busbars, industrial control equipment, wiring/harnessing, electrical safety testing, insulation/dielectric testing, hi-pot testing, continuity/grounding, and electrical IPQC.
Lead QA activities to ensure full compliance with UL 891, UL 508, NRTL, NETA ATS-2025, customer, regulatory, and product certification standards across electrical equipment, assemblies, and infrastructure.
Lead Quality oversight for factory testing and customer/certification witness activities, including pre-FAT readiness reviews, test procedure approvals, calibration verification, test result traceability, defect resolution, and witness inspections. Ensure manufacturing sites are fully prepared prior to customer/certification execution.
Ensure all modifications to product designs and Bills of Materials (BOM) are formally communicated to Quality Assurance teams, systematically updating corresponding inspection protocols and acceptance criteria.
Partner with Manufacturing and Engineering to implement robust process controls (PFMEA, Control Plans, Process Flow Diagrams, SPC, MSA/Gage R&R, Poka-Yoke, standardized work, FAI, layered audits) to drive first-pass yield, reduce scrap/rework, and minimize process variation.
Oversee manufacturing quality problem-solving initiatives across teams.
Maintain constant audit readiness for internal, customer, ISO 9001:2026, and certification audits.
Oversee corrective actions from audit findings, manage quality records, and serve as the liaison between Manufacturing Quality and the enterprise QMS organization.
Lead and coach personnel through core quality and risk management methodologies, including CAPA, NCR, RCA, 8D, SCAR, containment, deviation management, and effectiveness verification to eliminate repeat issues.
Establish cross-site quality metrics and dashboards tracking First Pass Yield, Defect PPM, NCR/Rework/Scrap rates, escapes, COPQ, FAT/FWT performance, and audit findings to pinpoint systemic trends and execute targeted operational improvements.
Partner with Design, Manufacturing Engineering, and NPI teams on DFM/Quality reviews, CTQ identification, GD&T, change control, and converting compliance rules into factory controls.
Collaborate with Supplier Quality and Procurement on supplier qualification, subcontractor quality, incoming requirements, and risk escalation.
Build and direct high-performing multi-site Quality teams.
Align staffing plans with manufacturing volume, define competencies and career paths, enable cross-training between mechanical and electrical teams, cultivate technical SMEs, and foster an organizational culture centered on accountability and continuous improvement.