Quality Manager II

Ryder Supply Chain Solutions•Etna, OH

2d•$90,000 - $105,000•Onsite

About The Position

The Manager Quality II is responsible for the day-to-day administration of the Quality Management System on account(s) of higher complexity including adherence to company and industry standards.

Requirements

Bachelor's degree Business/Engineering/Supply Chain or a minimum 8 years related work experience.
Nine (9) years or more experience Operations Management experience
Seven (7) years or more experience Quality Management/Process Improvement
Seven (7) years or more experience Process Mapping and Standard Operating Procedures documentation and project management experience preferred
Proficiency required in MS Office; advanced level.
Demonstrated knowledge of MS Project, Internal Audit/Corrective Action Systems Software (e.g. JKT); advanced level; preferred.

Nice To Haves

Certified Six Sigma Green Belt (1 Year, preferred).
ISO9001 certification required if applicable to account (1 Year, required).
ASQ's Certified Quality Auditor (1 Year, preferred).

Responsibilities

Coordinate and lead continuous improvement activities as needed.
Provide regular and proactive communication to customers and Ryder Management
Design, implement, monitor and maintain the Quality Management System including documentation and records based on internal and external standards/regulations.
Coordinate and lead continuous improvement activities using fundamentals of Lean and Six Sigma as needed.
Support regulatory compliance and certification requirements.
Establish agenda and frequency, and lead of the regular Management Review meetings.
Perform all functions related to Quality Assurance for a start-up or expansion.
Engage the operations team and the customer to ensure achievement of business objectives.
Design, implement and monitor the system for the effective collection, analysis and presentation of non-conformity data.
Design the reports to review effectiveness of the Quality Management System.
Assist in implementing and maintaining Customer Satisfaction Management and Scope Management processes.
Identify location training needs for Quality Assurance topics, develop the training materials and deliver to identified employees.
Independently performs assignments with instruction limited to results expected.
Determines and develops approach to solutions.
Exerts influence on the overall objectives and long-range goals of the organization.
Manages Diversity and Inclusion
Performs other duties as assigned.