Quality Management Lead

Booz Allen HamiltonHonolulu, HI
Remote

About The Position

As a Quality Management Lead, you’ll support a dynamic, geographically dispersed Program Management Office (PMO) team. You will manage the full lifecycle of key program reporting, including Award Fee Self‑Assessments (AFSAs), government briefs, Quarterly Program Management Reviews (QPMRs), Monthly Status Reports (MSRs), and other recurring performance products. You will ensure all deliverables meet strict quality, compliance, and contractual standards while providing clear, accurate, and actionable information to senior government stakeholders. You will also provide daily leadership, guidance, and workload management for Quality team members. This role includes leading the collection, validation, and synthesis of inputs from cross‑functional teams, transforming technical and operational information into polished, executive‑level materials. You will ensure consistency in messaging, adherence to required formats, and alignment with program goals and client expectations. Additionally, you will oversee the review, validation, and formal submission of all program deliverables, ensuring they are accurate and fully compliant with task order requirements. On our team, you’ll work with program leadership, Project Leads, and multiple stakeholders to implement quality management processes and tools and identify and recommend ways to improve efficiency and streamline operations. At Booz Allen, we recognize that we must continuously grow as a team to bring the best support to our customers, so here you’ll have all the resources to succeed. This is a chance to influence a meaningful mission while growing your career. Work with us and help our defense customer achieve their goals as we help improve warfighter readiness. Join us. The world can’t wait.

Requirements

  • 5+ years of experience performing tasks that require strict attention to detail and effective time management
  • 3+ years of experience with gathering, evaluating, and compiling qualitative and quantitative data from multiple sources into a cohesive story
  • 3+ years of experience with detailed formatting and reviewing products to identify and correct grammar, spelling, and punctuation
  • 3+ years of experience developing and managing trackers to monitor status of products and tasks
  • Experience with documenting quality processes and procedures and identifying areas for improvement
  • Experience managing personnel, coordinating team tasks, and overseeing workstreams to support smooth operations and high‑quality outcomes
  • Ability to perform quality control and quality assurance reviews of documents against Task Order requirements
  • Ability to build strong, collaborative relationships and work effectively with individuals at all levels of the organization
  • Secret clearance
  • Bachelor's degree

Nice To Haves

  • Experience with the Department of War (DoW), Intelligence Community (IC) organizations and clients, or FEDSIM programs
  • Experience designing, managing, and interpreting program or organizational performance metrics
  • Experience creating engaging graphics that visually translate data and insights into clear, compelling visuals
  • Experience proofreading and editing complex program documents and applying rigorous AP‑style standards to ensure precision, clarity, and consistency throughout
  • Possession of excellent organizational, task management, and time management skills
  • Master's degree
  • PMI CAPM or PMP Certification

Responsibilities

  • Manage the full lifecycle of key program reporting, including Award Fee Self‑Assessments (AFSAs), government briefs, Quarterly Program Management Reviews (QPMRs), Monthly Status Reports (MSRs), and other recurring performance products.
  • Ensure all deliverables meet strict quality, compliance, and contractual standards.
  • Provide clear, accurate, and actionable information to senior government stakeholders.
  • Provide daily leadership, guidance, and workload management for Quality team members.
  • Lead the collection, validation, and synthesis of inputs from cross‑functional teams, transforming technical and operational information into polished, executive‑level materials.
  • Ensure consistency in messaging, adherence to required formats, and alignment with program goals and client expectations.
  • Oversee the review, validation, and formal submission of all program deliverables, ensuring they are accurate and fully compliant with task order requirements.
  • Work with program leadership, Project Leads, and multiple stakeholders to implement quality management processes and tools.
  • Identify and recommend ways to improve efficiency and streamline operations.

Benefits

  • health, life, disability, financial, and retirement benefits
  • paid leave
  • professional development
  • tuition assistance
  • work-life programs
  • dependent care
  • recognition awards program
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