Quality Management Director

Easterseals PORT Health • Raleigh, NC

3d • $65,000 - $80,000

About The Position

The Quality Management Director ensures the highest standards of compliance, accreditation, and continuous improvement across Easterseals PORT Health programs. This role leads quality initiatives, manages performance measures, oversees audits, and provides statewide consultation and training. The Director collaborates with leadership to develop policies, monitor regulatory compliance, and enhance stakeholder satisfaction, while driving agency-wide quality improvement efforts. Occasional travel within the state is required.

Requirements

• Education: A Bachelor’s degree in a Human Services field
• Skills: clinical expertise, organizational abilities, problem-solving, and decision-making. Excellent interpersonal skills and attention to detail.
• Experience working with adults with mental health challenges and in crisis services like ACT, MCM are important.
• Dependability is a must!

Responsibilities

• Leads quality initiatives
• Manages performance measures
• Oversees audits
• Provides statewide consultation and training
• Collaborates with leadership to develop policies
• Monitors regulatory compliance
• Enhances stakeholder satisfaction
• Drives agency-wide quality improvement efforts

Benefits

• Generous paid time off and paid holidays
• Full benefits package including Medical, Dental, and Vision benefits
• Life and Disability Insurance(company paid)
• 403(b) Retirement Plan
• Employee Assistance Program and legal services support
• Public Service Loan Forgiveness (PSLF) qualifying employer

What This Job Offers

• Job Type: Full-time
• Career Level: Director