Director of Quality Management
About The Position
At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates. Job Summary The Director of Quality Management is responsible for the strategic leadership, coordination, and oversight of quality-related functions that may include Accreditation, Infection Prevention, Employee Health, Service Quality, and Clinical Outcomes. This position works collaboratively with hospital leadership, physicians, staff, and external agencies to ensure high-quality, cost-effective, and safe healthcare delivery. The Director manages and interprets clinical data, supports compliance with regulatory standards, and drives continuous performance improvement throughout the facility.
Requirements
- Strong analytical, organizational, and leadership skills.
- Advanced knowledge of accreditation standards and quality methodologies.
- Effective interpersonal and communication skills.
- Ability to manage multiple priorities and work independently.
- Competence in statistical analysis, systems thinking, and change management.
- Postsecondary (Cert/Diploma/Program Grad) from an accredited school of nursing (Required)
- RN - Registered Nurse - State Licensure and/or Compact State Licensure in state of practice Upon Hire (Required)
- BCLS - Basic Life Support Upon Hire or within facility-specified time frame (Required)
- 5+ years in related healthcare field (Required)
- 3+ years in progressive management (Required)
- Prior Experience in quality, case management, infection prevention, risk management, or accreditation (Required)
Nice To Haves
- Bachelor’s Degree (BSN) or Master's Degree in Nursing or healthcare related field (Preferred)
- ACLS - Advanced Cardiac Life Support Upon Hire or within facility-specified time frame (Preferred)
- CPHQ - Certified Professional in Healthcare Quality and/or certification in specialty area of practice Upon Hire (Preferred)
- Prior Experience in leading hospital or system-level accreditation processes (Preferred)
Responsibilities
- Leads development and implementation of departmental goals, plans, and standards in alignment with organizational strategy.
- Directs departmental operations including staffing, budget, and performance improvement.
- Oversees internal and external audits and regulatory readiness.
- Oversees complaint management and service recovery efforts.
- Collaborates with executive leadership and medical staff on strategic quality initiatives.
- Serves as subject matter expert to the Board of Trustees and other stakeholders.
- Uses benchmarking and evidence-based practices to guide improvements in patient care.
- Prepares professional reports and communicates findings to all levels of the organization.
- Integrates data and analytics into clinical and administrative decision-making.
- Leads committees and workgroups focused on patient safety and quality.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
