Director of Quality Management
About The Position
Join Riverside in advancing our mission of excellence and integrity across all we do! The Director of Quality Management (QM) plays a pivotal leadership role, partnering with the Vice President of Quality Management to oversee the day-to-day management and implementation of Riverside’s quality management, compliance, and risk management systems. In this key position, the Director of Quality Management: ensures the effectiveness and consistency of systems related to incident reporting, investigations, human rights, records management, and regulatory compliance—maintaining frameworks and workflows that meet the highest standards of accountability and performance provides direct supervision to the Quality Management Specialist, Records Manager, Medical Records Specialist, and Investigation Specialist, guiding the team in daily operations and strategic initiatives assumes delegated responsibility for departmental oversight in the absence of the VP of QM and escalates high-risk or organization-wide concerns as appropriate fosters a culture of accountability, consistency, and compliance with regulatory and contractual requirements across Riverside provides guidance, training, and consultation to divisions on a variety of key topics, ensuring operational excellence
Responsibilities
- ensures the effectiveness and consistency of systems related to incident reporting, investigations, human rights, records management, and regulatory compliance—maintaining frameworks and workflows that meet the highest standards of accountability and performance
- provides direct supervision to the Quality Management Specialist, Records Manager, Medical Records Specialist, and Investigation Specialist, guiding the team in daily operations and strategic initiatives
- assumes delegated responsibility for departmental oversight in the absence of the VP of QM and escalates high-risk or organization-wide concerns as appropriate
- fosters a culture of accountability, consistency, and compliance with regulatory and contractual requirements across Riverside
- provides guidance, training, and consultation to divisions on a variety of key topics, ensuring operational excellence
Benefits
- Comprehensive, high-quality health, dental, and vision insurance options
- Flexible Spending Accounts – both medical and dependent care
- Eleven paid holidays
- Separate accruals for vacation (increases with tenure), personal, and sick time
- Tax-deferred 403(b) retirement savings plan with employer match
- Employee Assistance Plan / Travel Assistance Plan
- Employee bonus for referrals resulting in hiring
- Discounts to movie theaters, sporting, and entertainment events
- Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
Number of Employees
501-1,000 employees
