Under the direction of the Chief Operating Officer, provides leadership and oversight for the development, implementation and administration of the Quality Management Department to ensure that the department and organization meets or exceeds its obligations in the areas of quality assurance and improvement, quality measurement, regulatory readiness and compliance, risk mitigation, infection prevention, clinical informatics, clinical education, and medical staff peer review. Assumes responsibility for the development and maintenance of systems, programs and processes to support the patient experience by ensuring evidenced based practice, supporting clinical quality and patient safety, and ensuring Regulatory Compliance and Survey Readiness. Guides the organization and communicates changes as needed in the following areas: Regulatory Compliance and Survey Readiness, Quality Improvement, Employee Health, Clinical Education, Safety/Risk Mitigation, Infection Prevention, Event Reporting and customer relations/ patient complaints. Works closely with Medical Staff in medical chart review and peer review processes. Chairs meetings and leads teams, including the Quality Council meeting. Manages the business of the department including budgets, staff and supporting resources.
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Job Type
Full-time
Career Level
Manager