Quality Management Coordinator – Research

Mayo Clinic • Rochester, MN

5h

About The Position

In partnership with leadership and management, will be accountable for the effective implementation of the ISO Quality Management system. The incumbent will serve as a subject matter expert in the policies, processes, and procedures of the Quality Management System, and will develop a broad knowledge of the practice, business, and technology as it relates to the area. They will also serve as a liaison between the Regulatory Office, Systems and Procedures, department partners regarding the area's quality management program, ensure compliance with Department policies, processes, procedures, and provide leadership with key quality indicator data and recommendations for improvement. Serves as member on area Committees as directed. During the selection process you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question – Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.

Requirements

• Knowledge and application of the basic quality management system principles and concepts
• Knowledge and application of the regulatory agencies and requirements for the specific area
• Knowledge and application of Mayo, Research, and policies and procedures as applicable.
• Strong project management, team building and facilitation skills, and problem-solving skills as well as demonstrated ability to work collaboratively with multiple disciplines (research, quality and safety, education, and clinical)
• Strong oral and written communication skills and computer skills
• Must be able to present and teach quality management system principles and concepts
• Must be highly organized, efficient, and able to work independently exercising strong decision-making skills
• Ability to work with minimal direction, prioritize, multitask, and meet project timelines
• Must be able to work under stressful conditions, maintaining a positive attitude in a changing environment
• Must be a U.S. citizen, permanent resident, refugee or asylee.
• Bachelor’s degree in medical technology (MT), clinical laboratory science (CLS), chemistry, biological science, education, management or health related field and three years related work experience required.
• Certification in a laboratory science such as ASCP for lab areas, other certification (IRB professional, QMS certification) may be required based upon specific area.

Nice To Haves

• Pertinent quality management/quality system experience is preferred.

Responsibilities

• Accountable for the effective implementation of the ISO Quality Management system
• Serve as a subject matter expert in the policies, processes, and procedures of the Quality Management System
• Develop a broad knowledge of the practice, business, and technology as it relates to the area
• Serve as a liaison between the Regulatory Office, Systems and Procedures, department partners regarding the area's quality management program
• Ensure compliance with Department policies, processes, procedures
• Provide leadership with key quality indicator data and recommendations for improvement
• Serves as member on area Committees as directed

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level