Quality Management Coordinator

Aliviane • El Paso, TX

5d • $17 • Onsite

About The Position

The Quality Management Coordinator is responsible for quality management for all programs in the organization, ensuring compliance with local, state, and federal regulations, accreditations, and licensure requirements. Conducts research of regulatory and contract requirements, meets with organization's subject matter experts to assist with compliance. Monitors data collection, reporting, and training adherence for all programs.

Requirements

• Excellent verbal and written communication skills required.
• Must possess and maintain a valid state Driver's License with an acceptable driving record, required.
• Must be able to pass criminal background and drug screen, required.

Nice To Haves

• Excellent organizational skills and attention to detail preferred.
• Proficient with Microsoft Office Suite, preferred.
• Knowledge of trauma-informed theories, principles, and practices (includes multi-faceted understanding of concepts such as community trauma, intergenerational and historical trauma, parallel processes, and universal precautions), preferred.
• Staffing requirements, including criteria that staff have diverse disciplinary backgrounds, and are culturally and linguistically trained to serve the needs of the clinic's patient population, preferred.

Responsibilities

• Conducts research on policies and procedures as required by state, federal, and credentialing entities.
• Compiles, organizes, and evaluates information necessary to develop policies, procedures, and forms.
• In consultation with Executive and Leadership team, ensures and controls standardization of all forms used throughout the organization.
• Serves as the depository of all forms used in the organization.
• Ensures the following annual reports are completed, Client Satisfaction Surveys, Employee Satisfaction Survey, Stake Holder Survey, Critical Incident and Grievance Reports, Treatment Programs Demographic Report, Performance Improvement Plans.
• Ensures that staff receive updated information and training for changes to policies, procedures, forms, and quality assurance.
• Ensures that program staff are familiar with Commission on Accreditation of Rehabilitation Facilities (CARF) plans and Health and Human Services Commission (HHSC) regulatory auditing system.
• Assists program supervisors to review results of monthly and quarterly audits and assists in developing a plan. for improvement and compliance with contracts and regulations.
• Maintain and submit reports to CCO, or designee as requested.
• Performs internal program audits.

Benefits

• Medical, dental, and vision insurance and 401(k)
• Generous paid time off, extended illness leave, and paid holidays
• Mental Health Hours
• Excellent growth and development opportunities
• Satisfying and rewarding work helping clients overcome substance abuse
• Flexible Schedule
• Half day Friday
• As well as company-paid benefits such as life insurance and short-term disability!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed