Quality Management Analyst Principal

General Dynamics Information Technology•Albany, NY

16h•$102,000 - $138,000•Hybrid

About The Position

Quality Management Analyst Principal Transform technology into opportunity as a Quality Management Analyst Principal at GDIT. Shape what’s next for mission-critical government projects while shaping what’s next for your career. MEANINGFUL WORK AND PERSONAL IMPACT The work you’ll do will be impactful to the mission of our NYS customer. You will play a crucial role as you join our team in partnership with New York State of Health (NYSoH) to provide comprehensive health coverage to more than 7.0 million New Yorkers through its Health Benefit Exchange (HBE) Join our talented PMO Team and lead the quality management efforts for a dynamic and evolving healthcare program. Provide best practice processes, resources, and tools needed to meet quality goals. Promote risk and opportunity-based thinking across the program. Incorporate quality requirements into processes Include a continual improvement culture encouraging engagement of all staff to identify best practices and improvement opportunities Review deliverables and selected products for compliance with applicable objectives, requirements, review comments, and determine consistency, completeness, and traceability. Review and validate QA issues/concerns. Address QA issues/concerns. Manage the documentation of process audit findings and product defects and track them through process improvements/preventative actions, correction and closure. Monitor Peer Review processes, documentation of findings, and provide oversight to review artifacts to measure correction and/or justification of findings. Participate in Change Control Board (CCB) meetings and related activities. Coordinate and oversee day-to-day quality management activities. Provide coaching and training pertaining to internal program QA policies, processes and procedures as well as required GDIT baseline policies, processes and procedures. Prepare and present audit findings to the Executive Management WHAT YOU’LL NEED TO SUCCEED Bring your quality expertise along with a drive for innovation to GDIT. The Quality Analyst Principal must have: Education: Bachelor’s degree in related fields, OR equivalent combination of education and experience Experience: Eight (8) or more years of software quality assurance or quality management. External methodology certifications, such as CMMI, ITIL, Six Sigma, or ISO is a plus. Essential Skills: Strong understanding of SDLC methodologies Knowledge of quality standards Experience defining and tracking quality metrics and KPIs. Strong documentation skills. Strong communication and collaboration skills across technical teams Attention to detail with analytical problem-solving capabilities Demonstrated ability to manage quality data and documentation systems effectively GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do. ● Growth: AI-powered career tool that identifies career steps and learning opportunities ● Support: An internal mobility team focused on helping you achieve your career goals ● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off ● Flexibility: Full-flex work week to own your priorities at work and at home ● Community: Award-winning culture of innovation and a military-friendly workplace OWN YOUR OPPORTUNITY Explore a career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your ambition to deliver your best work. The likely salary range for this position is $102,000 - $138,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Requirements

Bachelor’s degree in related fields, OR equivalent combination of education and experience
Eight (8) or more years of software quality assurance or quality management.
Strong understanding of SDLC methodologies
Knowledge of quality standards
Experience defining and tracking quality metrics and KPIs.
Strong documentation skills.
Strong communication and collaboration skills across technical teams
Attention to detail with analytical problem-solving capabilities
Demonstrated ability to manage quality data and documentation systems effectively

Nice To Haves

External methodology certifications, such as CMMI, ITIL, Six Sigma, or ISO is a plus.

Responsibilities

Lead the quality management efforts for a dynamic and evolving healthcare program.
Provide best practice processes, resources, and tools needed to meet quality goals.
Promote risk and opportunity-based thinking across the program.
Incorporate quality requirements into processes
Include a continual improvement culture encouraging engagement of all staff to identify best practices and improvement opportunities
Review deliverables and selected products for compliance with applicable objectives, requirements, review comments, and determine consistency, completeness, and traceability.
Review and validate QA issues/concerns.
Address QA issues/concerns.
Manage the documentation of process audit findings and product defects and track them through process improvements/preventative actions, correction and closure.
Monitor Peer Review processes, documentation of findings, and provide oversight to review artifacts to measure correction and/or justification of findings.
Participate in Change Control Board (CCB) meetings and related activities.
Coordinate and oversee day-to-day quality management activities.
Provide coaching and training pertaining to internal program QA policies, processes and procedures as well as required GDIT baseline policies, processes and procedures.
Prepare and present audit findings to the Executive Management